Important Due to Covid-19, processing times for passports are taking longer than normal for both standard and expedited services.

Arkansas Passport Center Expediting Service

The Arkansas Passport Center in Hot Springs provides expedited services for United States citizens who need to secure their travel documents within fourteen days (if no visa is required) or within 28 days (if a travel visa is needed). Residents of Arkansas can apply at the Passport Center in Hot Springs by first scheduling an appointment. If you need a passport quickly but are not able to travel to the Arkansas Passport Center, you can apply through a registered passport expediting service.

Arkansas Passport Center
191 Office Park Drive
Hot Springs, AR 71913

Appointments Available From

8:30 a.m. to 3:00 p.m.
Monday through Friday
All Federal Holidays are excluded

Automated Appointment Number

(Available 24 hours/7 days)
1-877-487-2778

Processing Times

Will call service is offered for life/death emergencies and immediate travel abroad (leaving within 8 business days). Pickup will be based on travel plans. For all other customers, passports will be issued within 8 business days of applying at the agency. You will be informed of how the passport will be sent during your appointment.

*This agency only issues the U.S. passport book on-site.

UPDATE: Mailing delays and high demand are impacting passport processing. The Department of State's processing times begin when applications are received at a passport agency or center and not when you mail them or apply at a local acceptance facility. Standard service may take between 8 and 11 weeks. This timeframe does not include delivery time. Mailing times vary across the country.

Expedited service takes from 5 to 7 weeks excluding mailing times on the front and back end. Current mailing delays are significant. Requesting 1-2-day mailing service is recommended.

Regional passport agencies are offering two types of appointments: Life-of-Death Emergency Service and Urgent Travel Service.

Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (parent, legal guardian, child, spouse, sibling, and grandparent) that require you to travel outside the United States within 3 business days.

If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment:

Mondays through Fridays 8 A.M. to 8 P.M. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000.

For Urgent Travel Service, you need to call 14 days before your scheduled international travel or 28 days if you also need to secure a foreign visa.

If you need to travel urgently for reasons other than a life-or-death emergency, please call the NPIC at 1-877-487-2778 Mondays through Fridays 8 A.M. to 10 P.M. ET.

Map

Directions

From the North/South-Central Avenue (Hwy 7- From Russellville, Arkadelphia):

Take Hwy 7 to Martin Luther King Jr Expressway, follow signs to Hwy 70/270 West. Take Hwy 70/270 going West. Take Exit 3 (McLeod St). Turn Right onto McLeod, get into left lane. Turn Left on Aviation Plaza. Follow Aviation Plaza to Office Park Drive. Turn Right onto Office Park Drive. Drive up hill and around to side of building with Arkansas Passport Center signage.

From the East (Hwy 70E-Little Rock):

Take Martin Luther King Jr Expressway (Hwy 70/270 West). Take Exit 3 (McLeod St). Turn Right onto McLeod, get into left lane. Turn Left on Aviation Plaza. Follow Aviation Plaza to Office Park Drive. Turn Right onto Office Park Drive. Drive up hill and around to side of building with Arkansas Passport Center signage.

From the West (Hwy 70W-Glenwood, Hwy 270W-Mount Ida):

Take Martin Luther King Jr Expressway, going east (Hwy 70/270 East). Take Exit 3 (McLeod St). Turn Left onto McLeod. Drive under overpass, and turn Left on Aviation Plaza. Follow Aviation Plaza to Office Park Drive. Turn Right onto Office Park Drive. Drive up hill and around to side of building with Arkansas Passport Center signage.

Avoid delays, apply online for rush passport processing.