Important Due to Covid-19, processing times for passports are taking longer than normal for both standard and expedited services.

My passport is both lost and expired. What steps do I need to take to get a replacement?

by Stef
(Portland, OR, USA)

Question: I lost my passport and it has also expired. What forms do I need to complete to replace it? Are there any additional steps? Am I able to replace it by mail, at a post office, or will I have to travel to a consulate's office?


Answer: If you are unable to submit your most recent passport, then you must apply for a new passport at an application acceptance facility. You can usually find one in a local post office.

The documents that you need to get a passport are:

1. Form DS-11 (Complete but do not sign until requested to do so by a passport agent.)

2. Evidence of citizenship (This can be a certified birth certificate.)

3. Proof of identity (You can use your current driver's license.)

4. Copy of identification document (Must be on 8 1/2" x 11" stock white paper.)

5. One passport photo (Must be 2x2 inches and taken within last 6 months.)

For complete details, links to download application form and a list of fees, click the link below.

Apply for a New Passport

Oregon Passport Offices

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UPDATE: Mailing delays and high demand are impacting passport processing. The Department of State's processing times begin when applications are received at a passport agency or center and not when you mail them or apply at a local acceptance facility. Standard service may take between 10 and 13 weeks. This timeframe does not include delivery time. Mailing times vary across the country.

Expedited service takes from 7 to 9 weeks excluding mailing times on the front and back end. Current mailing delays are significant. Requesting 1-2-day mailing service is recommended.

Regional passport agencies are offering two types of appointments: Life-of-Death Emergency Service and Urgent Travel Service.

Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (parent, legal guardian, child, spouse, sibling, and grandparent) that require you to travel outside the United States within 3 business days.

If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment:

Mondays through Fridays 8 A.M. to 8 P.M. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000.

For Urgent Travel Service, you need to call 14 days before your scheduled international travel or 28 days if you also need to secure a foreign visa.

If you need to travel urgently for reasons other than a life-or-death emergency, please call the NPIC at 1-877-487-2778 Mondays through Fridays 8 A.M. to 10 P.M. ET.

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