Important Due to Covid-19, processing times for passports are taking longer than normal for both standard and expedited services.

My passport is both lost and expired. What steps do I need to take to get a replacement?

by Stef
(Portland, OR, USA)

Question: I lost my passport and it has also expired. What forms do I need to complete to replace it? Are there any additional steps? Am I able to replace it by mail, at a post office, or will I have to travel to a consulate's office?


Answer: If you are unable to submit your most recent passport, then you must apply for a new passport at an application acceptance facility. You can usually find one in a local post office.

The documents that you need to get a passport are:

1. Form DS-11 (Complete but do not sign until requested to do so by a passport agent.)

2. Evidence of citizenship (This can be a certified birth certificate.)

3. Proof of identity (You can use your current driver's license.)

4. Copy of identification document (Must be on 8 1/2" x 11" stock white paper.)

5. One passport photo (Must be 2x2 inches and taken within last 6 months.)

For complete details, links to download application form and a list of fees, click the link below.

Apply for a New Passport

Oregon Passport Offices

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COVID-19 UPDATE: Mailing delays are impacting passport processing. The Department of State's processing times begin when applications are received at a passport agency or center and not when you mail them or apply at a local acceptance facility. Standard service may take between 8 and 11 weeks. This timeframe does not include delivery time. Mailing times vary across the country.

Expedited service takes from 5 to 7 weeks exluding mailing times on the front and back end. Mailing delays may be significant so requesting 1-2-day mailing may greatly help.

Regional passport agencies are offering extremely limited in-person services if you need to travel internationally in the next 5 business days. Those with qualified life-or-death emergencies are prioritized.

Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (parent, legal guardian, child, spouse, sibling, and grandparent) that require you to travel outside the United States within 5 business days.

If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment:

Mondays through Fridays 8 AM to 5PM, call ET 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, 202-647-4000

You can schedule your appointment up to 2 weeks before your international travel but the date of your appointment must be within 5 business days of your international travel. If you need a foreign visa, the date of your appointment must be within 10 business days of your international travel.

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