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Where should I send my passport renewal application?

by Bart
(Nevada)

Question: The provided address is a PO box. I need a physical address so that I may send it via FedEx or UPS.


Answer: The only addresses given by the State Department to which applicants can mail their applications for passport renewals are those provided on application form DS-82.

FOR ROUTINE SERVICE:

If you live in CA, FL, IL, MN, NY, or TX:
National Passport Processing Center
Post Office Box 640155
Irving, TX 75064-0155

If you live in any other state or Canada:
National Passport Processing Center
Post Office Box 90155
Philadelphia, PA 19190-0155

FOR EXPEDITED SERVICE:

Additional Fee Applies
National Passport Processing Center
Post Office Box 90955
Philadelphia, PA 19190-0955

There is no address other than the PO Boxes listed above. The United States Postal Services provides "the only overnight delivery to mailboxes and P.O. Boxes." For more information, visit USPS Express Mail.

Comments for Where should I send my passport renewal application?

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Lost Passport
by: Dave

Question: I sent my passport to the Philadelphia address listed above and I have delivery confirmation from the USPS. My trip is in four weeks and I need my passport renewal now. I'd like to know where it is please.

Answer: You may check the status of your application at the following web site: http://uspsg.net/status

Physical Address For Irving Texas office
by: Anonymous

Question: Do you have the physical address for the Irving Texas Renewal Office? I want to Federal Express my passport there however you only provide the P.O. Box 640155 address.

Answer: You can only send the application to the PO box address printed on Form DS-82.

National Passport Processing Center
P.O. Box 640155
Irving, TX 75064-0155

Expedited renewal delivered to Statesboro, GA?
by: Anonymous

Question: I sent in my expedited renewal via USPS first class, and just saw that it was delivered to Statesboro, GA (no address given). The receipt I got from USPS when I mailed at their office also said Statesboro, which I hadn't noticed then. I'm positive I addressed it to PO box 90955 in Philadelphia. Is this something to be concerned about?

Answer: Your application will be sent to the appropriate processing center. You may check the status of your application here. Please note, however, that it takes a few days for applications to be entered into the system.

Lost Passport
by: Nina

Question: I was supposed to receive my passport on 8-30-17 but haven't gotten it yet. When I call, there's no one to speak to and when I email, I get an automated response saying to call. I'm getting the run around and my trip is approaching. Who can I get in contact with to figure out where my passport may be?

Answer: We are sorry to hear about your bad experience with customer service. If you can, please go to the closest regional passport agency to see about a quicker resolution to the problem.

Or you can call 1-877-487-2778 and immediately ask to speak to a supervisor.

Passport renewal request lost by USPS
by: Anonymous

Question: I mailed my old passport, along with expedited renewal application, photo and check, via USPS Priority Mail to Philly (expedited written on front). It has been in transit for five days and tracking shows appears to be "stuck" at a hub in Philadelphia PA. What are my options now? My expired-by-2-years passport was in that mailer.

Answer: Please call 1-877-487-2778 to speak to a customer service representative.

Passport sent via UPS by mistake
by: Laura

Question: I read that when the passport goes to
NATIONAL PASSPORT
500 WHITE CLAY CENTER DR
NEWARK, DE, 19711 5497.
It gets re routed to the correct location. How much of a delay does this put on the processing? is there anything I can do to change this?

Answer: We cannot tell for certain how much delay sending your application to the wrong address will cause. Routine processing takes 6 to 8 weeks to complete so it may be a little over two months before your passport arrives. Please call 1-877-487-2778 to speak to a customer service representative.

Which address do I send my application to?
by: Anonymous

Question: I currently live in NY, but I want my passport sent to my family home in Pennsylvania. Where should I send my passport renewal application? Thanks.

Answer: Please send your application to the following address:

National Passport Processing Center
P.O. Box 90155
Philadelphia, PA 19190-0155

Applying while in CT, but want new passport to go to NY. where do I send?
by: Anonymous

Question: I'm mailing my application from my temporary residence in Connecticut but having it delivered to permanent address in New York. Do I mail application to Texas or Philadelphia?

Answer: Please send your application to the following address:

National Passport Processing Center
P.O. Box 640155
Irving, TX 75064-0155

Sent to Irving, TX instead of Philadelphia, PA for Expedited Services
by: Anonymous

Question: I sent all my paper work to Irving, TX instead of Philadelphia, PA for Expedited Services and didn't write "Expedited"on the outside as I just read to do. Will this get re-routed to the proper place and will it get delayed without having the "Expedited" on it?

Answer: Your application will be sent to the right processing center. However, there may be a delay considering that the application needs to be forwarded to Philadelphia. Please call 1-877-487-2778 to speak to a customer service representative.

Sent renewal app via UPS to PO Box - should have used USPS!
by: Anonymous

Question: I sent my expedited passport renewal via UPS to the PO Box in Philadelphia. Yes, I know that was wrong. I should have used USPS instead. UPS is delivering to some center in Newark. Will it get to the right place for expedited processing?

Answer: Your application will be routed to the right processing center. You may check the status at the Department of State's web site. Note, however, that it takes several days for your application to be entered into the system.

Receiving passport renewal
by: dn

Question: If the mailing address where I want to receive my passport renewal is a PO Box, do I have to pick it up in person or can I have someone else pick it up for me? I might not be able to pick it up myself and will most likely have my father pick it up, I'm just worried there might be a signature or identification required that won't allow him to get it for me.

Answer: You may have someone else pick it up for you.

Need advice: Sent renewal to TX instead of PA
by: Will

Question: I live in NC. As I was rushing to fill out my priority postage envelope, I mistakenly sent it to the TX facility instead of the PA facility. Will they forward it to PA or send it back to my home address? About how much of a delay should I expect due to this mistake?

Answer: Your application will be re-routed to the right processing center. While we cannot provide an estimation of how long the delay will be, you may keep track of your application here.

Invalid zip code
by: Anonymous

Question: I tried to mail my passport renewal application to the Irving, TX PO Box at a retail mail center. Their computer would not accept the zip code 75064-0155. It said that this is an invalid zip code for that location. Can you check for the correct zip code?

Answer: The address posted on the Department of State's web site is the same address on Form DS-82:

National Passport Processing Center
Post Office Box 640155
Irving, TX 75064-0155

I have not recieved my expedited passport from back in July of 2016
by: Anoraynymous

Question: I have called the passport processing center operators and they cannot say why the gross delay. They say its on their side and not mine. Yes they fail to call or email me as requested over and over, I was completely ripped off of my money. This is a violation of providing non-resident state nationals the ability to travel without lawfully being violated by this fraud.

Answer: We are sorry to hear about your unfavorable experience. If you wish to file a formal complaint with the State Department, you may do so here.

Renewal
by: Anonymous

Question: I sent my passport renewal to the processing center in TX 75064. I got the delivery confirmation that my envelope was delivered in Coppell, TX 75099. How do I know that my renewal application got to the correct destination?

Answer: Your application will be routed to the correct processing center. You may check the status of your application at the State Department's web site.

Please note that it takes several days before your application is entered into the system. Alternatively, you may call 1-877-487-2778 to speak to a customer service representative.

Expedited Passport Renewal
by: Anonymous

Question: I expedited my passport for renewal this week, June 5, 2017 to be exact. I put the address to Philadelphia but the clerk change it to Irving, Texas. I know Irving, Texas is for routine services and not for expedite services. Now I am concern because I will travel abroad in the second week of July.

Answer: You application will be routed to the correct processing center. You may check the status of your application here or by calling customer service at 1-877-487-2778.

Postal Service cannot find the new Irving TX address
by: Jimmy

Question: The Irving TX site address is failing for me as well. I checked the address I shipped to several times and also have a receipt that I sent to the correct address. Here is tracking for a package that should have been delivered this morning:

Arrived at USPS Facility CARROLLTON, TX 75006 June 5, 2017 2:13 pm
Undeliverable as Addressed CARROLLTON, TX 75006 June 5, 2017 2:08 pm
Arrived at Post Office CARROLLTON, TX 75006 June 5, 2017 4:11 am
Departed USPS Facility DALLAS, TX 75398 June 4, 2017 10:27 pm
Arrived at USPS Destination Facility DALLAS, TX 75398 June 4, 2017 7:50 pm
In Transit to Destination June 4, 2017 5:26 am

Answer: Please contact the National Passport Information Center at 1-877-487-2778. You may also register your feedback or complaint at the NPIC's customer survey site.

Irving Renewal Returned by USPS
by: Anonymous

Question: I sent my passport renewal to the processing center in Irving, Tx. About a week later, it was in my mailbox marked "Return to sender. Vacant. Unable to forward"
The address is correct. Can someone confirm the Irving, TX office is still in operation?

Answer: Please verify that you sent the application to the following address:

National Passport Processing Center
P.O. Box 640155
Irving, TX 75064-0155

Check
by: Anonymous

Question: Who do I make the check to?

Answer: The check must be made payable to the "U.S. Department of State".

Passport renewal?
by: Anonymous

Question: How much is the cost for a passport renewal?

Answer: The application fee for a passport renewal is $110.

If you want to expedite the process, you need to add $60. We also recommend adding $15.45 for overnight delivery.

Sent passport renewal to wrong center
by: Anonymous

Question: I'm from CA, but I sent my application to the PA Center instead of TX, is this OK?

Answer: Your application will be rerouted to the correct processing center. You may check the status of your application here. Please note that it takes a few days for your application to be encoded into the system.

Can I mail in 2 renewals in one?
by: Anonymous

Question: Can I send 2 passport renewals in one envelope with one check covering both payments?

Answer: Please write two checks and place each renewal application in separate envelopes. You can then place both in a larger envelope and send them together.

Renewal: live in Florida but sent to Philadelphia
by: Anonymous

Question: I live in Florida and when I went to check the address to mail my renewal, I referred to a form which only listed the Philadelphia processing center. I see I should have technically sent to Irving, TX. Will this present any issue?

Answer: This was a recent change. There will be no issue.

Pre-paid self addressed envelope?
by: Deepa

Question: Do I need to include a prepaid self addressed envelope when mailing in my US passport renewal form with expedited delivery fees?

Thanks

Answer: No, you do not. We do recommend, however, that you add $15.45 to your payment for overnight delivery of your new passport.

Forgot to send a check
by: Chai

Question: Hi, I mailed my renewal of my passport yesterday (I have a certified mail receipt and tracking number) but I forgot to include my check. Who do I get in touch with about this? Will the passport be returned to me or can I overnight my check? Thank you.

Answer: Please call 1-877-487-2778 to speak with a customer service representative.

Passport Renewal Delivered to different City, different Zip code
by: Anonymous

Question: I'm in California, the address on the DS-82 form is PO Box in Irving, TX 75064. I got the delivery confirmation that my Certified Mail was delivered in Coppell, TX 75099. I called the Post Office where I sent the mail, the one who answered the phone said nothing they can do here. I'm confused. How do I know that my renewal application got to the correct destination?

Answer: You can check the status of your passport application here. It can take a few days for the application to be entered into the system.

Expidite mark
by: Anonymous

Question: I just send my application but I forgot to mark expedite on the envolope. Will my passport be on time because I'm traveling at the end of March?

Answer: Writing "expedite" on the envelope is a recommendation and not a requirement. If you sent it to the address for expedited service, the passport should be issued and delivered to you in 2-3 weeks.

10-Year China visa in old passport
by: Kirk G

Question: Hello, I just sent my old passport in for renewal and received the new passport quickly, but did not get my old passport returned. I had a 10-year China visa in it with 8 years more to run, and wonder how to get the passport returned, or to get the visa transferred to my new passport without another big fee.

Answer: Your old passport is sent separately from the new one. It should arrive soon. If it does not arrive in the next few days, call 1-877-487-2778 to speak with a customer service representative.

Passport Renewal was sent to Newark DE instead of Philadelphia
by: SM

Question: I overnighted Via UPS, my Passport Renewal Application and I see on the tracking this was routed to 500 White Clay Center Drive in Newark DE? Is this the normal process since UPS does not deliver to the PO Box 90155? When can I expect this to get to the right location since an address was not supplied? Thank you

Answer: This seems to be a common procedure by UPS. Based on comments and e-mails from other visitors, UPS will reroute your application to the correct address. It may take a few days to arrive and be entered into the system. You can check the status online here.

Irving, Texas?
by: Anonymous

Question: The state dot gov website lists the Philadelphia address, but the actual DS-82 form says Irving ONLY for specific states (New York, California, Texas, etc), and Philadelphia for all other states and Canada.

I'm in New York, but I couldn't find any information about the Irving processing center. Does anyone have any insight on this?

Answer: Please send your passport renewal application to the National Processing Center in Irving as per the application form. It is the correct address for applicants from New York to send their application forms.

Forgot to pay for expedite but sent to PO BOX 90955
by: Anonymous

Question: I accidentally forgot to pay the extra fee for expedite. What will happen? Can I still pay for this fee or will they reroute this?

Answer: Please call 1-877-487-2778 to speak with a customer service representative about expediting your passport application.

Customer service representatives are available:
* Monday- Friday 8:00 am to 10:00 pm Eastern Time
* Saturday 10:00 am to 3:00 pm Eastern Time
*Except on Federal Holidays

Accidentally sent expedited to wrong PO Box
by: Anonymous

Question: EEK! I just realized I sent my Expedited renewal request to PO Box 90155 instead of 90955.

What should I do?

Answer: Don't worry. It will be rerouted to the correct location.

street address for mailing passport application
by: Howard

Question: It is absolutely ridiculous that you do not provide a street address so a passport renewal application can be sent by UPS or FedEx.

Answer: A street address is not made available for security reasons. USPS delivers to post office boxes, offers overnight delivery and you can schedule a pick up.

FedEx/UPS Package Delivery
by: Anonymous

Question: My passport was incorrectly delivered to
NATIONAL PASSPORT
500 WHITE CLAY CENTER DR
NEWARK, DE, 19711 5497.
However, no one at the passport center has heard of this address. Does anyone know what this place is and if my package will make it to the correct location? Two people have asked this question below and no real or helpful answers have been give.

Answer: Passport applications mailed by FedEx/UPS are sent to this locations because these services do not deliver to P.O. Boxes. The application will be rerouted to the appropriate processing center.

What happens if the renewal doesn't arrive in time?
by: Anonymous

Question: Who should I contact if my passport doesn't arrive in time?

Answer: You can check the status of your passport application online. If you are still a couple of weeks away from your departure date, you may want to see if you can still get the application expedited. Call 1-877-487-2778 to speak with a customer service representative.

If your departure date is only a few days away and your passport has not arrived, we recommend you visit the nearest regional passport agency. While an appointment is required, you can usually get in without one if you arrive early.

Waiting for new passport - now what?
by: Dave

Question: My passport doesn't expire until August. To avoid the extra fees, I am sending the renewal paperwork in June. I have to send my current passport with the renewal application. What do I do in the meantime if my employer asks me to travel on business?

Answer: A valid passport is required for all international travel by air. You can present a Western Hempishere Travel Initiative compliant document to travel Canada or Mexico by land or sea. If there is a chance that you will need to travel abroad within the next 6 weeks, we recommend you expedite your passport renewal.

Where do I send the application form to change the limited passport?
by: Thanh la

Question: I have a limited validity passport issued by the American Embassy in Sweden. I already paid $135 dollars. They told me when I return to the USA to fill out the form DS-5504 and send it with the letter given by the Embassy, 2 photos, copy of my driver's license and my US citizenship document. Where do I mail these papers in order to not pay again?

Answer: Please confirm that you can replace your limited-validity passport with a full-validity passport by referring to any notes that were entered in the back of your passport. Note, it is only possible to replace the limited-validity passport without cost if you apply within one year of the passport's date of issuance.

Mail the completed Form DS-5504 and supporting documents to one of the following addresses.

FOR ROUTINE SERVICE:
National Passport Processing Center
Post Office Box 90107
Philadelphia, PA 19190-0107

FOR EXPEDITED SERVICE (Additional Fee):
National Passport Processing Center
Post Office Box 90907
Philadelphia, PA 19190-0907

If you have any questions, please call 1-877-487-2778 to speak with a customer service representative.

Passport Reroute
by: Anonymous

Question: My passport was rerouted to Newark, DE. I had requested expedited service. Can this still happen at the new location?

Answer: This occurs when passport applications are mailed using a delivery service that does not deliver to post office boxes. Your application will be rerouted to a processing center. After 5-7 days, you can check the status of your application here.

Passport Renewal Not in System
by: Michael G

Question: My wife sent her passport in for renewal on Feb. 16 2016. Post office tracking says it was delivered to P.O. Box 90155 on Feb 19, 2016. According to your representatives, it is not in the system yet. I have tried contacting the post office and no one answers. Is there a way to find out what is going on?

Only advice we have gotten is to declare it lost and resubmit. I'm looking for another course of action.

Answer: If your wife's passport application cannot be located by either Passport Services or the Post Office, her only option is to report the lost passport and submit a new application at the nearest application acceptance facility.

UK PASSPORT
by: Anonymous

Question: I'm confused do I send my renewal to the British Embassy (as done previous) or to National Passport Proceesing Center in Philadelphia - please advise
Thank you

Answer: Please visit GOV.UK for information about where to send your British passport application.

Passport
by: Anonymous

Question: Will the passport processing center mail my passport to my mailing address on my application I used my po box or permanent address on my drivers licence.

Answer: Your new passport will be sent to the mailing address you provided on the passport application form.

My address
by: Anonymous

Question: Can I use a PO Box on my application for passport?

Answer: You can use a PO Box for a shipping address but not for your permanent address.

Renewal passport
by: Anonymous

Question: I sent my passport to PO Box 90155 and it was delivered on June 1 and signed. I called National Passport today. They said none of my record is in the system. Please help or advise me what to do next step.

Answer: The National Passport Information Center is the only one that confirm the arrival and status of your passport application. You can check the status online here.

Will I get my passport in time ?
by: Anonymous

Question: My passport application was re-routed today 7/30/2015. I spoke to UPS and they told me the package will be arriving at the address below tomorrow. My travel date is exactly 14 days from now on 8/13. Will I get my passport in time or should I be making a appointment with my local passport agency ?

NATIONAL PASSPORT
500 WHITE CLAY CENTER DR
NEWARK, DE, 19711 5497, US

Answer: It is impossible to determine if your passport will be issued before the application arrives. If you requested expedited service, the commitment is to process the application within 8 business days after it arrives at the agency.

Once the application has been rerouted to the processing center and arrives at the proper location, it takes 5-7 days to be entered into the system. After this is done, you can check the status of your application online.

If you did not request expedited service, we recommend you do so by calling 1-877-487-2778between the hours of 8:00 a.m. to 10:00 p.m. Eastern Time, Monday through Friday, except Federal holidays. You might also want to request overnight delivery of your new passport. Expedited service is $60 and overnight delivery is $15.45.

We recommend you wait to see if your passport arrives by Aug 11 before visiting a regional passport agency. If you visit the agency on Aug 12 as a walk-in, arrive well before it opens. Inform agency personnel that you do not have an appointment but already have an application being processed. Take proof of travel.

Renewal passport
by: Heidi

Question: I sent my passport renewal application via UPS to the PO Box in Philadelphia. UPS forwarded it to National Passport Processing Center, 500 White Clay Center Dr, Newark, DE, 19711. I sent it overnight delivery and wrote on package expedite since I paid for expedited service. Is this an ok address where UPS sent it? It worried me but they assured me it would get there and be processed in 3 weeks.

And how long does it take for UPS to get to the expedited PO box in Philadelphia PA? Or should I be concerned? I paid for processing for 3 weeks. We travel Sept 10 2015

Thanks
Heidi

Answer: Heidi, the expedited service commitment is to process an application within 8 business days of its arrival at the agency. If there are no problems with your application and your supporting documents are accepted, your passport should be delivered to you will before your departure date.

To check the status of your passport application, call 1-877-487-2778 between the hours of 8:00 a.m. to 10:00 p.m. Eastern Time, Monday through Friday, except Federal holidays. It takes 5-7 days for an application to be entered into the system.

If you did not do so, you can request overnight delivery of your new passport when you call the number above. There is a fee of $15.45 for this service.

UPS Delivery
by: Anonymous

Question: I sent my application, overnight, via UPS. I was unaware that UPS is unable to deliver to a PO Box. However, I was notified by UPS that they are redelivering to an alternative/corrected address. Will the Passport Processing Center accept UPS deliveries? Thank you.

Answer: Your passport application will be rerouted to the processing center where it will be accepted and processed.

How can I check the status of my expedited application?
by: Anonymous

Question: I sent my overnight envelope to the address listed above these comments, with fees included for expedited processing. I travel in four days and have not received my passport. Who can I call? I would like to know if it will not arrive on time.

Answer: You can check the status of your application by clicking the link below.

http://www.uspsg.net/status

Expedited service by mail is estimated to take up to 3 weeks door-to-door. There are many factors that can lead to delays. If your new passport has still not been issued, call the National Passport Information Center to speak with a customer service representative. The toll-free number is 1-877-487-2778.

Where is my passport renewal?
by: Anonymous

Question: I sent my passport to PO Box 90155 for expedited service on Jan 22, 2015. It was delivered on Jan 23 and signed by K. Kahraman.

Today is the 2nd of February and I have not received my passport back even thoush I sent a prepaid expedited envelope. I just checked and the tracking number has not been activated.

Roberta

Answer: First of all, the correct PO Box for expedited service is 90955 so it probably took a little extra time to get to the right PO Box.

Then, it takes 7-10 days after applying for status of your application to be available online.

Finally, expedited service by mail is estimated to take up to 3 weeks.

Therefore, your application status should be available within the next day or two and your application should be processed and your new passport delivered no later than February 16 as long as the application, documents and payments are accepted.

address is not on form
by: Hazel Keimowitz

Question: Please tell me where I send my passport renewal application? The PO Box is NOT on the printed form and when I go back to the web site, I am required to resubmit all my information just to (maybe) find the PO Box. Thank you.

Answer: The addresses are listed in the instructional pages of the renewal application form under the title "Where do I mail this application?" We have listed them below.

FOR ROUTINE SERVICE:
National Passport Processing Center
Post Office Box 90155
Philadelphia, PA 19190-0155

FOR EXPEDITED SERVICE (Additional Fee):
National Passport Processing Center
Post Office Box 90955
Philadelphia, PA 19190-0955

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