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Comments for What do I do if I forgot to include my passport with my renewal application?

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Date of name change
by: Anonymous

Question: In my passport renewal with name change, I forgot to put my name change date, but did include my marriage license, will my application be rejected?

Answer: If you submitted your marriage license instead of your marriage certificate, passport services will reach out to you with instructions on where to send the correct document. Keep an eye out for a letter or email from the Department of State.
Passport renewal
by: Anonymous

Question: I forgot to fill in height, weight and eye color on my passport renewal…. Is there anything I can do?

Answer: You need to wait for passport services to contact you via letter with instructions on how to send a new completed form. You may call the NPIC at 1-877-487-2778 for more information.
Wrong Address possibly
by: wormie

Question: I received a letter from the Department of State to send them the documents they needed and they provided an address.

I mailed the documents using USPS but when I asked the USPS worker to include the +4 digit number, he said it didn’t matter and the zip code he used was 20166-2000 and not 20166-1080 like it stated on the paper. Does the +4 matter and is it important? Will it affect where my documents are delivered?

I also had an expedited service fee charged to my bank. Does that mean the passport agency has received my application and documents and they are processing it?

I am just hoping the +4 digit zip code didn’t cost me to lose my documents and if the passport agency didn’t receive my documents, how did I have an expedited service fee charge? I am just trying to understand what is going on with my documents because no one has answers. Thank you.

Answer: If of you did not request expedited service, your bank should not have been charged. Please contact the NPIC at 1-877-487-2778 regarding this and your other concerns.
Forgot to send in money order for passport renewal
by: Anonymous

Question: I forgot to send in my money order for my passport renewal application.

Answer: Please wait for passport services to contact you with instructions on how to pay the fees.
Wrong checkbook
by: Anonymous

Question: I accidentally sent in a check from an old checking account when sending my daughter's passport application. What can I do? I am worried that I will not have enough time for her passport to be processed.

Answer: You have to wait for passport services to reach out with instructions on how to send a new check. You may also call 1-877-487-2778 to see if you can pay using your credit card over the phone.
Accidentally sent a renewal passport application when current passport is still valid
by: Anonymous

Question: I accidentally applied for a passport renewal, however, I realized that the current passport I have in my possession did not expire. US passport services asked to return the old passport before renewing it. Will the current unexpired passport be VALID to use and travel with even though I submitted a renewal application that was determined to be insufficient?

Answer: Once a renewal application is submitted, your current/most recently-issued passport is automatically invalidated. You can no longer use your passport for travel.
Will check be cashed if application is returned?
by: Ana

Question: I forgot to include my passport book with my application. I understand from the FAQ that my application will be returned. Will my check be cashed, or should I just resubmit with my passport book and a new check? I submitted for expedited service.

Answer: You should wait for passport services to contact you with instructions.
Forgot to include old passport books
by: Anonymous

Question: Can I just send in a new form with the passport book and another check?

Answer: It is best that you wait for passport services to reach out so there is less risk of paying double. You may contact the NPIC at 1-877-487-2778 for more information.
Forgot to attach the passport picture to the renewal application
by: Anonymous

Question: I sent the renewal application with an expired passport without attaching the passport photo.

Can I send the photo with another application to the same address where I sent the renewal application?

Answer: You need to wait for passport services to send you a letter with instructions on where to send your photo. You may contact the NPIC at 1-877-487-2778 for more information.
Height and Eye color
by: Anonymous

Question: The height and eye color on my passport application are different than what is on my driver’s license. Will this mistake deny my application or delay processing?

Answer: The discrepancy in the data may cause some issues with the application. It is best that you change the document that has the wrong information.
Height and color
by: Jasmyne

Question: I’m getting a passport for the first time. The photocopy of my state-issued ID says that my height is 5’4 and my eye color is hazel. On my DS-11 form, it says that my height is 5’3 and my eye color is blue. Everything else matches up though. Will this be a problem or will it be okay?

Answer: Questions may arise due to conflicting information. I suggest that you complete another Form DS-11.
Forgot parents' birth dates
by: Anonymous

Question: I forgot to fill in the date of both parents in my passport renewal forms. Will this cause major delays in the process?

Answer: It's not an issue.
Missing passport photo
by: Anonymous

Question: I forgot to include a passport photo in my application. I resubmitted the form with my photo and a photocopy of my passport since I don't have possession of it because it was included in my prior application. What do I do?

Answer: Please wait for correspondence from passport services with instructions on how and where to send a new passport photo. There is no assurance that the one you sent will end up in the same processing center as the original application. You may call the NPIC at 1-877-487-2778 for more information.
Renewal
by: Anonymous

Question: Hi, I think I forgot to include my middle name or initial in the renewal form. Is this going to be an issue?

Answer: It should not be an issue.
Forgot to add original copy of marriage license
by: Anonymous

Question: I forgot to include my certified marriage license along with my passport renewal to prove my name change. Would this be a problem?

Answer: Yes. If you are changing the name on your passport, your marriage certificate (not the license) is required as evidence of legal name change.
Lack of info
by: R. Anderson

Question: I'm trying to find the status of my passport but the process is broken as I cannot get information from the website.

First, I cannot remember my password so when I complete the process to send me a code, I get the code, plug it in, and the screen cycles and is blank. I've tried it on 2 different computers using Google Chrome and MS Edge. Nothing works.

Next, I forgot to attach a check but there is no info on who to call or what to do.

Based on the issues above, I have no idea if the State Dept. is in possession of my passport and what to do next. Am I out of luck and just sit back and wait until something comes in the mail or not?

Answer: MyTravelGov is a fairly new system in place specifically for renewal applications. There may still be issues that's why your data cannot be retrieved.

It is also possible that your application has not reached the processing center yet. Once it does and the agents notice there is no payment included, they will contact you by mail with instructions on how you can make payment.
Eye Color Wrong After Submission
by: Anonymous

Question: I selected HAZEL while filling out my form online for Eye Color - but after submitting I looked it over and it said GREY - I am assuming the drop-down was selected wrong but how do I fix it?

Answer: If you have not printed and mailed the application in, you can just re-do the online form filler. Once done, you must print the form and submit it in person if it's a first-time passport or by mail if it's a renewal.
Forgot to add height to child's application
by: Anonymous

Question: I applied for my children's passport (expedited) via a USPS acceptance facility. I realized after it was sent that I forgot to include their height. We have a planned trip in 5 weeks. Will this delay the application and risk not getting the passports on time?

Answer: It's possible that you will be required to send new (complete) application forms. If this is the case, you should expect delays in the processing.
FORGOT TO LIST PRIOR NAME
by: Anonymous

Question: I FORGOT TO ENTER A PRIOR NAME ON MY PASSPORT RENEWAL APPLICATION. WILL THIS BE A PROBLEM?

Answer: No, it will not be an issue.
Forgot to send signed statement
by: Anonymous

Question: What happens if I forgot to send the signed statement that I wear head coverings because of my religion?

Answer: Your application will be on hold and passport services will send you a letter with instructions on how to resolve the issue. Keep an eye out for a letter from the Department of State.
Forgot to send passport book
by: Anonymous

Question: I sent my passport book separate from the renewal application. Will there be any problems?

Answer: Yes, there will most likely be problems since each package may be routed to separate processing centers. Please call the NPIC at 1-877-487-2778 for more information.
Forgot to send passport book with renewal
by: Anonymous

Question: What happens if I forgot to send my passport book with my renewal application?

Answer: Your application will not be processed and the Department of State will send you a letter with instructions on how and where to send your old passport. Keep an eye out.
Forgot to specify state in address in passport renewal application
by: kk

Question: Hi

I forgot to specify the STATE name in the address. Will the document get returned back to us or will that get rejected?

Answer: Passport services may use your zipcode to identify your state. Your application will not be rejected. If they need you to send an updated application form, they will contact you.
Make mistake in pass number
by: Anonymous

Question: Hi, I am a winner of the lottery and I forgot to write the English first letter in DS-5501 form, but I corrected it in DS-260, is there any problem?

Answer: Please contact the U.S. Embassy or Consulate or the USCIS regarding your concern.
Wrong passport photo
by: Anonymous

Question: I sent my passport renewal documents and forms a couple of days ago but I sent the wrong photo format size. Will my application still be processed or get rejected? Should I proactively send a new photo with the right size?

Answer: Passport services will contact you with instructions on how and where to send a new photo. Keep an eye out for it in the mail.
Forgot to sign DS-82
by: Anonymous

Question: I forgot to sign and date the renewal form. Will everything be sent back to me?

Answer: Passport services will reach out to you with instructions on how and where to send a duly signed form.
Do I need to resubmit a photo?
by: Anonymous

Question: I received a letter that my application had a field left blank or wasn't signed but nothing was returned to me. I don't have any additional passport photos. Can I submit the remainder of the application w/o photo? I also provided my marriage license and that was not returned to me either.

Answer: There is no need to provide a new photo. You may submit a duly completed form without one.
Received a letter
by: Anonymous

Question: I received a letter saying I forgot some information. I'm sending the letter out with the necessary info. Does the process restart from the beginning because of this?

Answer: Processing should resume once the information is received but you should expect some delays.
SSN
by: Anonymous

Question: Just received a letter stating I didn’t add my SSN. How long will it take to process after I mail the form in? I’m supposed to leave for a trip in 2 weeks. Will it come in time?

Answer: You should expect some delays in the processing because of the missing data. How long the delay will depend on how long it will take for the new form to get to the processing center. Processing should resume once the new form is received so you can count about 8 to 11 weeks for standard service or 5 to 7 weeks if you paid expedited.
Forgot to add some document
by: Anonymous

Question: I got a mail saying I forgot to add the annexure E document with the passport renewal documents. I have already printed the document but do I need to generate a new application for new FedEx labels as the old labels won't work? In that case, do I need to send the new application confirmation too?

Answer: Are you applying for a U.S. passport? The term annexure does not sound like a part of any U.S. passport form.

Please contact the office/agency you are applying with for assistance.
Forgot SSN
by: Anonymous

Question: Just mailed my passport renewal forms and old passport yesterday but realized I did not fill in my SSN. It is expedited and I am supposed to travel in 3 weeks. Do I really have to wait for them to mail me a letter so I can mail my SSN back or is there any way to get ahead of the issue by mailing it now somehow?

Answer: Yes, you have to wait. Also, expedited service takes 5 to 7 weeks, excluding shipping. It is very unlikely that you will receive your passport in 3 weeks even without the SSN issue.

We recommend that you call the NPIC at 1-877-487-2778 for an appointment so you can bring your new (correctly completed) form in person to a regional agency and get your passport in 72 hours or less.
Expedited Question
by: Anonymous

Question: I recently had my passport stolen when thieves broke into my rental car and stole my bookbag. I applied for a new passport at a passport acceptance agency. I ordered expedited and 1-2 day shipping, and did enclose a check for the correct amount.

However, I did not see if the lady helping me put an "Expedited" sticker anywhere on my paperwork. Also, I did not write the word "Expedited" anywhere on any envelope, because they package everything for you and send it out after they approve all your documents, meaning I did not touch any envelope per se. After reading previous comments, I don't think this will be a problem.

However, the following may be an issue. I live in Illinois, meaning that normal applications go to the Passport Center in Texas, whereas all Expedited applications should go to Philadelphia. If the lady helping me accidentally sent my application to the Passport Center in Texas instead of where all Expedited applications should go (in Philadelphia), will my Expedited Application be "downgraded/demoted" to a Normal Application because she accidentally sent it to the wrong processing center? I'm sure she meant well but may have not realized that I wanted an Expedited Application or that Expedited Applications go to a different center than where she usually sends them. Any information would be most helpful.

Thanks.

Answer: Your application will be routed to the correct processing center if it ends up in the wrong one.

Check Your Application Status

A status update should be available 2 to 4 weeks after you submitted your application.
Ordered passport card instead of Passport book
by: Anonymous

Question: I ordered the passport card and then realized I needed to order the passport card because I am flying internationally instead of traveling by sea. What should I do?

Answer: Please contact the NPIC at 1-877-487-2778 to see if you can switch to a passport book and pay the price difference over the phone.
Lost or stolen passport
by: Isaiah

Question: What will happen if I only submitted the online DS-64 but didn’t mail one in with my application? How will this affect the timing of my passport approval?

Answer: Hello, Isaiah. Your application will not be denied right away but you will need to submit the missing document. You should receive communication from the Department of State with instructions on where to send a completed DS-64. Expect some delays in the processing.
Forgot Name and Date of Birth on Check for Application Fees
by: Anonymous

Question: Hi - I forgot to write my name and date of birth at the top of my check for pass application fees. Will this be a problem?
My name is on the check and my name/ birth date is correct in my old passport and on my renewal application. Please let me know. Thanks!

Answer: It will not be an issue since the check can still be matched with your application in case it gets separated.
Forgot to sign my passport application
by: Anonymous

Question: I sent in my passport application, with my old passport, new photo, and check. They denied my application due to not being signed. However, they didn't send back my old passport, just stapled the check and photo to my application. I've tried to call the National Passport Information Center several times but can not get through. Do I need my old passport to submit my application?

Answer: Yes, you will need the old passport if you want a renewal. If you submit a new application (Form DS-11) instead, you will not need it. You may submit your birth certificate or citizenship/naturalization certificate to prove your U.S. citizenship.

New Passport Application
I forgot to sign my passport application
by: Anonymous

Question: I was emailed a letter to resubmit my signed application but do I need to get new passport photos again or did they keep the ones I sent with my unsigned passport application.

Answer: There is no need to get new photos. Just mail the signed application form to the address indicated in the letter.
Forgot to answer two questions
by: Thea

Question: I got my first passport application submitted 2 weeks ago at USPS with expedited service. The clerk asked me to rewrite the second page of my application since there was an error on the emergency contact. Everything went well and my application is now in process.

I just realized that I forgot to answer two questions: 11 - "Have you ever been married?" and 21 - "Have you ever applied for or been issued a U.S. Passport Book or Passport Card?". Both should have been ticked in the box "No."

Am I expecting to have my application process slow down significantly? Can I call someone to get this fix?

Answer: Since the fields were left blank, the assumption will be that the information is unavailable. It is unlikely that the missing answers will cause issues but if it does, passport services will contact you with instructions on how to correct it.
Expedited Passport Renewal
by: Anonymous

Question: The lady at USPS helped me put together my envelope and told me she'll put an expedited sticker on the envelope so I didn't write expedite outside. I forgot about it completely and only remembered now. I don't recall her putting the sticker on. What will happen if it didn't say expedite on the envelope?

Answer: As long as your indicated the expedited service address and included the expedite fee, your application will still be processed as an expedited service.
Renewal, ok to add other name used
by: Anonymous

Question: I am a naturalized citizen and my birth certificate shows two family names. Here in the US, including on previous passports, I use a single family name. I am renewing my passport. Can I / should I add the birth certificate name as "other name used".

Answer: Yes, add all names you have been known for in the past.
USPS lady helped me with my forms and fees
by: Anonymous

Question: Hi I submitted all my paperwork and money order I have the receipts that I paid and got a letter back saying I didn’t qualify because fees weren’t received and I got send back my old passport with it. I did pay everything and the lady at the postal office checked it and said it was good. What now?

Answer: Please contact the NPIC at 1-877-487-2778 regarding the issue.
If an Expedited Passport with an error
by: Anonymous

Question: I applied for an expedited passport on 5/4. I received an email indicating my SSN was not listed correctly, so I overnighted the correction form immediately. Do I need to re-instate expedited processing, or did processing resume as expedited so I should therefore not panic?

Answer: Your passport will still be processed as an expedited service. Processing will resume as soon as the document is received.
Missing Passport Application Documents
by: Thomas Carroll

Question: Can you please tell me where to find missing documents for the passport application?

Answer: Please contact the NPIC at 1-877-487-2778 regarding your concern.
Passport card instead of passport book
by: Anonymous

Question: What happened if they send you a passport card instead of a passport book...even though you applied for a passport book...how long takes to fix the issue?

Answer: Please contact the NPIC at 1-877-487-2778 regarding your concern.
Wrong SSN
by: Anonymous

Question: I wrote the wrong social security number on my 13-year-old's renewal but I sent it with her expired passport. I travel in two weeks I did expedite it’s been 4 weeks will I get rejected?

Answer: A 13-year-old. minor's old passports cannot be renewed. If you submitted Form DS-82 by mail, the application will likely be rejected. The wrong SNN will also be an issue.
Photo with blue backdrop instead of white
by: Anonymous

Question: I submitted a photo of me with a blue backdrop instead of white with my passport renewal application and just realized it needs to be white. I travel internationally in 6 weeks (7/20/22) so am trying to figure out how to keep my application expedited given my photo issue. Can I send in a new photo proactively to have it added to my application? Will they be able to use my photo with the blue backdrop?

Answer: Passport services is very specific in the photo requirements so it is unlikely that the photo you submitted will be used. You need ti wait for them to reach out and provide instructions on where to send a new photo.

Thanks!
Page 2 of Application
by: Anonymous

Question: The person who gave me their passport and paperwork to mail in for them (company associate) did not give me Page 2 of the application, unbeknownst to me. He just gave it to me today. What will happen when they receive his application and they do not have Page 2?

Answer: The application is incomplete without the second page. Once received and reviewed, passport services will contact the applicant with instructions on how and where to send a new duly-completed application form.
Forgot to sign certified check.
by: Anonymous

Question: I forgot to sign my certified check. What should I do?

Answer: Please wait for passport services to send you a letter with instructions on how to pay the fees. You can either mail a new check to a specific address or call the NPIC to pay via credit card over the phone.
Checked no on the passport application
by: Anonymous

Question: I checked no on the passport application if I ever had a passport Now I remember I had one over 20 years ago. Is this gonna be a problem?

Answer: It may not be an issue since it's a minor detail/mistake. Please contact the NPIC at 1-877-487-2778 for more information.
Photo with holes from stapling
by: Anonymous

Question: Hi,

I stapled my passport photo to the form using 2 staples (vertically to the edges but in the middle, not in the corners) before noticing it was 4 staples needed. So I removed the 2 staples and did the 4 staples as indicated, however, the photo now has the holes from the first 2 staples I did, is it ok to submit, or do I need a new photo?

Answer: If the holes are in the middle, it is best that you submit a new photo and staple it in the right places.
Forgot to pay and write expedited for passport
by: Anonymous

Question: How can I add the payment to get it expedited when I already sent it through the mail?

Answer: You may contact the NPIC at 1-877-487-2778 to request expedited service and pay the fee using your credit card.
Forgot to Sign
by: Anonymous

Question: I forgot to sign my renewal application, so we got an email from them. Immediately printed new form and signed and overnighted it to the address provided. Called to get an appointment in person but was not available. They received it this morning and we fly out in 10 days. I paid for expedited shipping. Is there a chance I will get to go? How long does it usually take after they receive the corrected form?

Answer: Processing will resume as soon as the document is received. Expedited processing takes 5 to 7 weeks and you also have to take into account some delays due to the missing signature. It is unlikely that you will receive the passport in 10 days.

My advice is to keep calling the NPIC to secure an appointment. That's the only way you can possibly get a passport in time for your trip.
Money Order
by: Anonymous

Question: I got a money order at the bank for $130. The bank teller stopped me from filling it out. When I was at the post office, I was not asked to fill it out either. Instead, I was told, "You’re all good." My money order was taken and copied without my address or signature. Will the money order go through?

Answer: An incomplete money order may be an issue. Please contact the NPIC at 1-877-487-2778 for further direction.
Passport Application
by: Anonymous

Question: I forgot to write I go to school on my application. Will this be a problem?

Answer: Omitting your student status is not going to be an issue with your application.
Forgot to add hair color
by: Anonymous

Question: Hi I realized I forgot to add in hair color on the adult passport application. Will it get denied?

Answer: Your application will not be denied but you may be required to send a new form. Passport services will contact you with instructions via mail if this is the case.
Social security
by: Anonymous

Question: I forgot to include my social security card when I mailed the form to renew my passport. What should I do? Please help

Answer: You did not need to send your SS card for a renewal. You only needed to enter your social security number in the space on the form.
EXPEDITE
by: Anonymous

Question: I forgot to write expedite on my envelope but included the extra fee and return envelope. Will my passport still be expedited?

Answer: It was not necessary to include a return envelope. Your passport will be mailed in 1-2 days if you included $18.32. Your application will still be expedited.
Forgot to staple pictures
by: Sarah

Question: Hi! I forgot to staple the pics to the passport application for my marriage renewal/name change. I just placed it in the envelope with the check passport and other documents. Will this mess up the processing?

Answer: No, it will not as long as the photo does not get separated from the rest of the application requirements. If it does get separated, you will have to send in a new photo.
Did not put US in front of Department of State on check
by: Anonymous

Question: Did not put U.S. before Department of State on the check. Will it be rejected?

Answer: The instruction is to make the check payable to the U.S. Department of State. The application will not be rejected but you may have to send a new check. Please contact the NPIC at 1-877-487-2778 for more information regarding the issue.
DS82 form filler suggest wrong fee
by: Anonymous

Question: I submitted my renewal DS 82 last week. The online form filler showed me to pay a $130 renewal fee + $17.56 for 1-2 return delivery fees. I wrote a $147.56 check. After sending the application I found out that the 1-2 return delivery fee is $18.32, not 17.56. Will the passport agency process my application?

Answer: The application will likely be processed but the passport might not be delivered in 1-2 days. You may contact the NPIC at 1-877-487-2778 to find out if you can pay the difference over the phone.
Signed but no date
by: Anonymous

Question: I signed but didn't date my application. Will I have to resubmit?

Answer: It might not be necessary. If it is, passport services will contact you.
Insufficient funds
by: Anonymous

Question: I didn't send enough money for my passport card. What will happen?

Answer: Passport services will contact you regarding the error and give you instructions on how you can pay the difference.
Forgotten picture attatchment
by: Anonymous

Question: I mailed in all of my documents to renew my passport since I just got married and changed my last name, but forgot to include the picture. Do I mail in the picture separately?

Answer: You have to wait for passport services send you a letter with instructions on where to send the photo.
Insufficient funds
by: Anonymous

Question: I didn't send enough money for my passport card. What will happen?

Answer: Passport services will contact you with instructions on how to pay the appropriate fees.
Wrong form?
by: Bella

Question: I recently got a legal name change and wanted to change it on my passport. My passport was issued in May 2018 and doesn't expire till 2028.

And I submitted form DS-5504 with the passport book and card also legal name change paper by mail and expedite fees of $78.32 as it said at the end of the application. But after a week I think I send in the incorrect form. I think I was supposed to send DS-82 instead! With a higher renewal fee.

Now I'm not sure what's gonna happen since I'm traveling in two and a half months without a passport. Passport forms and fees can be so complicated.

Answer: Yes, you sent the wrong form. You may only use Form DS-5504 for a legal name change within a year of your passport's issuance.

Since it has been 4 years since your passport was issued, you need to send Form DS-82.

The fees ($78.32) you paid are only for expedited processing and 1-2 days delivery. You need to pay the $110 renewal fee in order to get your name changed on your existing passport.

Once your application is received, passport services will contact you regarding the wrong form, with instructions on where to send the right application form and appropriate payment for fees.

Bear in mind that because of the error, there will be delays in the processing of your passport. We recommend that you delay making final travel arrangements until you receive the actual passport.
PAYMENT
by: Anonymous

Question: I sent my application for renewal via mail. The only thing I forgot was to write my birth date on the payment check. It has my full name printed on the check but not my birth date. Will that be a problem?

Answer: It should not be a problem unless there is another applicant with the same name as yours and the check gets separated from the rest of your application.
Passport photo staples
by: Anonymous

Question: I attached my photo to my DS-82 renewal form with 2 staples instead of 4. My stapler is small and can't reach to the other side without damaging the photo. Is that ok, or do I need to find a bigger stapler somewhere and add the other 2 staples before submitting?

Answer: It is okay. The staples are just so your photo does not get separated from your application form.
Height
by: Anonymous

Question: If I forgot to put in my height. Will my passport be rejected?

Answer: Height is an identifying characteristic so it is important that you include the information in your passport application. Your application will not be rejected but you will likely be asked to submit a new form. Please wait for passport services to contact you for instructions.
Attached Photo with paperclip instead of staples
by: Anonymous

Question: Instead of stapling the photo to my passport renewal form, I attached it with a paperclip. Will I need to send in another form?

Answer: If the photo gets separated from your application, you will have to send a new photo.
Passport Renewal - Book# and issue date
by: Anonymous

Question: I originally sent in an application for passport renewal and included my expired passport. I'm now being told I didn't sign the original application and have to send in a new one.

The problem is I no longer have the passport number or issue date because I've sent it in with the original application. If I leave this blank in the new application, will this be a problem?

Answer: It will likely not be an issue since they already have your old passport and application form. Please contact the NPIC at 1-877-487-2778 for more information.
Your Emergency Contact
by: Anonymous

Question: How I’m gonna able to add an emergency contact to the form application for the passport of my son? Already submitted? Is it gonna be a problem without Emergency contact information?

Answer: It will not likely be a problem but if it is, passport services will contact you with instructions on how and where to send an updated form.
Wrong Passport - Timeline?
by: Ali

Question: I included the wrong passport in my passport renewal. The passport I included was my partner's and we need it to be sent back. My application has been delivered to the secure location but I haven't heard from the agency. How long does it typically take for the agency to reach out to me so I can start correcting this mistake?

Answer: Please contact the NPIC at 1-877-487-2778 regarding your concern.
Renewing
by: Anonymous

Question: If I'm not renewing a passport card, do I need to submit the old one with my passport renewal application?

Answer: There is no need to send the passport card in.
Wrong Passport Sent with App
by: Anonymous

Question: I mailed my partner's passport with my application instead of mine by mistake. How do we get his passport back and send mine instead? We need to renew our passports by April.

Answer: Please wait for passport services to contact you with instructions on how and where to send the right passport for renewal.
Passport renewal
by: Anonymous

Question: I forgot to add my name and date of birth to the money order. If it gets separated from my application what will my application and old passport be returned to me?

Answer: You will be contacted with instructions on how to pay the fees by phone or where to send a new check/money order.
I sent in passport and card renewal but just realized I forgot to include old passport card.
by: Anonymous

Question: I sent in my renewal package a few weeks ago and now it is in processing. I just noticed today that my old passport card must have fallen through the crack in my car and I just found it.

Will this affect me getting my new passport card or book? I did send in my old book, forms, picture, and check for expedited service. Should I just wait to hear from the department or check the status online for updates?

Answer: Your passport application should still go through. If passport services need the card, they will contact you with instructions on where to send it.
Renew passport
by: Anonymous

Question: I forgot to add the color of my hair, will that delay the process?

Answer: Since it's an identifying mark, it is possible that you will need to resubmit a new form. Please wait for passport services to send you instructions by mail.

You may also check the status of your application online to find out if the missing information caused any issues.
Forgot to include old passport
by: Anonymous

Question: I sent in my application, photo, and fee, but I forgot to send in my old passport. I don't want to have to resubmit everything, so can I send in the passbook by itself?

Answer: Please wait for passport services to send you instructions on where to send the missing requirement. You should receive the instructions by mail so keep an eye out for it.
Wrong birthplace on application
by: Anonymous

Question: Hello. I filled out the DS form and all required information and made an appointment at my local passport office to have a photo taken as well as all my materials sent off and stamped.

I noticed today I put the wrong birthplace for myself on the application form. I am really worried because I need this to participate in school. I’m very worried and don’t know what to do. My ID has a star and can be used for legal identification as well as my original birth certificate and SSN. My passport application is also marked as expedited. If my birthplace is incorrect on the application, will it be rejected or will I have to send in another form at a cost?

Answer: Passport services will reach out to you by email and mail if you need to send a new application form. It will also contain instructions on where to send it. You will have to shoulder mailing costs but there's no need to pay other fees. Keep an eye out for communication from the DOS.
Wasn’t ask to sign application
by: Anonymous

Question: When I went to the post office, I wasn’t told to sign my application. What would happen? If I need to submit another application would I be charged again?

Answer: Your application form will likely be returned to you by mail so you can sign it. It will come with instructions on how and where to send it back. You will not be charged again but there may be slight delays in the processing.
Forgot to select
by: Anonymous

Question: I've chosen "U.S. Passport Book" (Checked a box) but I forgot to choose "Regular book" or "Large book". Hope it won't be a problem.

Answer: It's not going to be a issue. You will likely be issued a regular book.
Forgot to add Copy of driver’s license picture
by: Nikki

Question: Hi my husband forgot to make a copy of the back of his driver’s license for our baby's passport application. I did include the front of the license and at the post office, they said that was fine. Will my baby’s passport application be rejected? His permission and form were notarized correctly. Thank you.

Answer: Hi, Nikki. There is no need to worry about rejection at this point. If a problem arises, passport services will contact you via mail and email so keep an eye out, just in case.
Fee
by: Anonymous

Question: Just mailed in my renewal application with all documents then realized my money order only totaled $208.00 and not $208.32 for the return shipping. What should I do next?

Answer: You may be able to pay the difference via credit card over the phone. Please contact the NPIC at 1-877-487-2778.
Marriage Certificate
by: Anonymous

Question: When I applied for a passport for myself, my parents’ marriage certificate was missing. So I got a letter telling me to send it. I sent it in but forgot to include the letter that was supposed to be sent back. I later mailed the letter in along with an explanation. Will that help? And will I be able to get my parents’ marriage certificate back?

Answer: All supporting documents will be returned once the process is completed.
Wrong photo
by: Nooh

Question: I received my daughter's passport and when I opened it, I found a picture of my son.

Answer: You can have the error corrected free of charge.

Please mail the following to the address on the form:

1. Form DS-5504
2. Passport with error
3. One new passport photo
4. Signed letter explaining the error

Regular service takes 8 to 11 weeeks. Expedited service which costs an extra $60 takes 5 to 7 weeks. Please contact the NPIC at 1-877-487-2778 for more information.
Is this real
by: Anonymous

Question: Got a letter from my passport renewal, that needed me to fill out a form because I did not sign or date the application, is it real because it looked off and by that I mean the stamp was up top on the corner, instead of being lower in the center corner?

Answer: You can call the NPIC at 1-877-487-2778 to verify whether or not the communication is legitimate.
Forgot to sign and date application
by: Anonymous

Question: I forgot to sign and date my application. I got a letter informing me of this with another application to fill out. Do I need to print another picture to send with the application?

Answer: There is no need to send a new photo.
Forgot most recent passport
by: Anonymous

Question: After 16 weeks of submitting my passport renewal application, I received a letter saying I forgot my most recent passport which I just found and realized it still has 6 years left.

Would it be faster to return it or cancel the application? I never reported it lost or missing. Just forgot I had it! I want to travel in 7 wks and am afraid it could take another 16 for a new one.

Answer: Since citizens are not allowed to have multiple passports, existing passports are automatically invalidated once a new/renewal application is received. You cannot cancel your application. You have to send that passport in and proceed with the application.
Passport Photo
by: Anonymous

Question: I recently received a letter in the mail about needing to resubmit a photo. I got a new passport photo but lost the letter and envelope to send it in. What do I do? Where do I send it? What other information do I need to include in the envelope?

Answer: Please contact the NPIC at 1-877-487-2778 for instructions.
Forgot to add some parental information
by: Anonymous

Question: I forgot to add both of my parent's places of birth and accidentally put my mother's married last name instead of her maiden last name. Will this be a problem?

Answer: Passport services will contact you if the errors become an issue. At this point, there is no need to worry.
Passport Renewal
by: Anonymous

Question: Received a letter stating that I did not submit a valid passport and to submit one. I did when I submitted all my documentation for my passport renewal but I think it has expired and since I can't get anyone on the phone to discuss my case I don't know what to do.

I read that I can fill out a form reporting it lost or stolen and pay the fee for a brand new one but I did not lose it.

Any suggestions?

Answer: You cannot report the passport as lost. It will only complicate the application process.

It is possible that the passport was damaged that's why it was deemed invalid. An expired passport is valid for renewal as long as has not been 5 years since issuance.

You need to clarify the issue with passport services. Please call again. Lines are very busy so you may have to try several times before you can get hold of someone.
Incomplete form
by: Anonymous

Question: I forgot to include eye color hair color height and weight for my infant passport application, was planning to clarify since all these change weekly but left it blank will my application be rejected?

Answer: It might be an issue but the application will not be rejected. Passport services will reach out to you if you need to submit a new form.
I got a letter
by: Anonymous

Question: The letter says I need new passport photo. How much longer does it take to process the passport? I've waited 13 weeks so far and will be traveling in 6 weeks. Will I get it soon once they get the new photo? Thanks.

Answer: There will be a slight delay in the processing since you need to resend one of the requirements. Processing will resume as soon as your new photo is received but we cannot provide you with exact dates.
Divorce
by: Anonymous

Question: I forgot to add my past marriage and divorce on my application. Should I reach out to try and give that missing information?

Answer: It should not be an issue. If it causes a problem, passport services will contact you via email and snail mail.
Passport photo
by: Anonymous

Question: If I sent in my DS-82 form, but I did not staple my picture on the form, instead I just sent it with the form in the envelope, will my request be rejected?

Answer: Your request will not be rejected just because of the lacking staples. However, it is possible that your photo will be separated from the rest of your documents. This will then cause a delay since passport services will have to contact you to send a new photo.
Outdated passport form?
by: Katherine

Question: I got my photo for my passport renewal taken at a passport & immigration photo center in my city, and the guy there offered to staple my photo on for me. I had already filled out an online version of the DS-82 form but felt I was convenient to just redo it with the photo already attached so I said yes

I was about to mail it yesterday when I realized that the DS-82 form packet he attached my picture to has a creation date of 03/2017, while the form I printed from the us state dept passport website has a date in 2020, so technically the form I was given is outdated. It has identical information boxes and format however, so I’m unsure if it’s really an issue. Would using this form risk my application?

Answer: We recommend submitting the latest version of the application form.
Other names
by: sf

Question: Hello. After sending my packet expedited last week, I noticed I did not fill the "List all other names you have used" nor did I send a marriage license. I am traveling in December and would like to get my passport ASAP. Can I send the info and marriage license somewhere? Thank you for your services!

Answer: The omission of the list of names used in the past might not be an issue but if you applied for a passport name change, you should have sent proof of legal name change. This must be your marriage certificate, not your marriage license.

If there is a missing document or any other problem with your application, you will receive a letter and email from passport services with instructions on how and where to send the missing document/corrected application form.
Passport
by: Anonymous

Question: What happens if they send my passport back as incomplete and I can't get what I need to send back with it in the 90 days???

Answer: You will need to start over with your passport application.
Sent in wrong passport
by: Anonymous

Question: I sent in everything for an expedited passport, but I just realized I sent in my first passport instead of my second issued passport for renewal. What can I do?

Answer: Passport services will contact you with instructions on how and where to send the right passport. Please check your mail and email inbox regularly.
Forgot to Include my old passport in Renewal Package
by: Anonymous

Question: I mailed my renewal paperwork off along with the fee and expedited fees but realized I forgot to place my old passport in the package, is there any way I can send my old passport without having to wait for it to be sent back to me?

Answer: You need to wait for passport services to send you instructions on how and where to send the missing requirement.
DS 82 missing 2nd page
by: Anonymous

Question: My passport should arrive Monday, Aug 8th... I forgot to include my second page with questions 12-20 on DS 82 C 03 2020 2.

How can I get this page with my other forms & passport? Thanks.

Answer: Once received, passport services will contact you with instructions on how and where to send the complete application form. Please contact the NPIC at 1-877-487-2778 for more information.
Question
by: Anonymous

Question: If I know something is wrong with my passport application before passport services reaches out to me, can I preemptively send my updated application to the agency where I know my passport is being processed?

Answer: Your new form may not be matched with the rest of your documents. It is best that you wait for the letter from passport services that contains specific instructions on where and how to send your updated form.
In Process Passport Status
by: Anonymous

Question: Is it possible I could still be notified of a passport application issue if my status is already In Process?

Answer: Passport services will provide you with regular updates regarding your application via email.
Passport Photo
by: Anonymous

Question: I believe I sent in a photo that may be rejected. If I overnight and send in a new photo and reference my application locator ID, is it possible it can be processed along with my currently in-process application?

Answer: If there is an issue with your photo, passport services would already have reached out to you with instructions on how and where to send the photo. If there was no communication and your application status remains in-process, the photo was in all likelihood accepted.
Passport Issues
by: Anonymous

Question: Hello,

How long does it take for you to be notified if there is something wrong with your passport application? Are you notified via email or just physical mail?

Thank you!

Answer: It takes about 6 weeks after submission for a passport to begin processing. You will be notified by then if there is an issue with your application. If you included an email address in the application, you will be notified via snail mail and email.
Travel Plans for Expedited Passport
by: Anonymous

Question: Hi, I forgot to put my travel plans for my expedited passport request. Will this prevent me from getting my passport faster even though I paid?

Answer: Although ideal, it is not mandatory to include a travel date on your application form. Since you paid for expedited service, you will be provided the service and you will receive your passport approximately 12 weeks after you mailed it in.
Forgot to fill line 9 on DS82
by: Anonymous

Question: I just realized I may have forgotten to add my maiden name to line 9 (List all other names you have used) on the DS-82 form. Will this cause an issue if everything else is filled out correctly and I mailed my old passport and marriage certificate?

Answer: It should not be an issue. If it is, passport services will contact you with instructions on how and where to send an updated application form.
Forgot signature; do I need to resend a photo
by: Anonymous

Question: I forgot to sign the passport application and have been denied. Received a message that I have 90 days to correctly fill out and send a new application. Does this mean I need to get another picture taken and send it in with the new application?

Answer: There will be no need to send a new photo. You can just mail the new form to the address indicated in the letter you received.
Money order
by: Anonymous

Question: Forgot to write my name and date of birth on the money order. Will this cause any problems?

Answer: The money order gets separated from your application requirements, it will be a problem.
Passport delivered but have not received in mail
by: Anonymous

Question: I applied May 1st, my status says Approved and should mail by June 14. I called Congress, they said it should already have been delivered but I have nothing in the mail.
They will reach out to Passport Services but I travel in 4 days. Is there anything else I can do on my end?

Answer: It is possible that the passport was lost while in transit. If this is the case you need to file Form DS-86 Statement of Non-Receipt of U.S. Passport within 90 days of the passport's supposed issuance.

You need to contact the NPIC to confirm that your passport was indeed issued. If it was, ask for the issue date and the address of the agency that issued the passport. Also ask if you can schedule an appointment at that agency or the closest agency to you and have your replacement passport issued ASAP.
Bounced checks
by: Anonymous

Question: I just realized I never transferred funds and my checks bounced. What happens now? Will they try again? Money is there now. How can I re-submit and make a payment? Will packets be sent back to me? I’ve tried calling and can’t get ahold of anyone.

Answer: Passport services will contact you with instructions on how and where to send the missing payment for fees. You may also call the NPIC at 1-877-487-2778 to see if you can pay the fees by phone. The contact center is open Mondays throughh Fridays 8AM to 10PM Eastern time.
Forgot certified copy of marriage license
by: Steph

Question: I just received a letter that I only sent a copy of my marriage license showing my name change (not certified). I overnighted the certified copy the following Monday. I am flying in 7 days. I paid for expedited already. Will I still get my passport renewal in time?

Answer: It is unlikely. Delays are to be expected due to the incorrect document. Mailing may also take more than a week even if the passport is issued shortly after the document is received.

You need to schedule an appointment at a regional passport agency so you can get your passport issued in time for your trip. Your appointment date must be 3 business days before your travel date.

There is no need to resubmit your documents but you need to present proof of your upcoming international travel.
Sent wrong passport with application
by: Anonymous

Question: I got my passport application back because I forgot to sign and date it. After correcting it, I sent it back. But I just realized today that I sent an expired copy of my sister's, what happens next?

Answer: The application will most likely be returned again. Please contact the NPIC at 1-877-487-2778 for more information.
Picture
by: Anonymous

Question: I sent my application and all my documents. But after looking at the picture more and going online I think it’s not going to be acceptable, it’s awful and poor quality. I retook a photo and sent it the next day with an application again and I wrote a note stating to use that picture instead.

Is that going to be acceptable? Should arrive pretty close it was sent the following day.

Answer: There is no guarantee that your new photo will be matched with the original application. If there is an issue with the original photo you sent with complete requirements, passport services will contact you with instructions on how and where to send a new photo.
I send copy of court paper instead of original!
by: Anonymous

Question: I just sent all my papers, old passport, forms, personal check, and copy of change last name court paper. Also, I sent a copy of the divorce decree with Express priority mail and expedited by USPS.

I just realized that I should have sent the original divorce decree and change of last name paper from the court (original)? What should I do? Can I send the originals papers through the USPS service?

Answer: Please wait for passport services to send you a letter with instructions on how and where to send the required document. You may call the NPIC at 1-877-487-2778 for more information.
Did not put middle name on application
by: Anonymous

Question: Had my cousin fill out the renewal application as I was busy. He didn't realize that I had a middle name. The middle name was included in Question 10 (Name As Printed on Most Recent Passport) but not put down in the middle name section of Question 1. Will the passport be rejected and returned? Can I call 877-487-2778 to have them put in the middle name?

Answer: It should not cause an issue. The passport will be renewed in the same name as in the old passport since you did not submit a name change document.
forgot to include old passport in renewal application
by: Anonymous

Question: I printed the renewal application online but forgot to include my old passport. It came back with the check.

Can I resend the same application with the old passport and check or do I have to refill a new online application and send it with a new check and old passport? Thanks.

Answer: You may send the same application form, check, photos and old passport to the appropriate address.
forgot to add the check for my fee
by: Anonymous

Question: I paid the expedited fee but forgot to include the regular fee. I know the application was received because of mail tracking. I'm traveling in late October. What do I do now? Can I send a check with a letter to explain? Do I send that to the same address as my expedited application?

Answer: You need to wait for passport services to contact you with instructions on how to and where to send the check. You may also contact them at 1-877-487-2778 to see if you can pay the fee by credit card over the phone.

The contact center is open Mondays through Fridays from 8AM to 10PM. They are receiving a rather large volume of calls presently so be prepared to be on hold for a while before you get someone on the phone.
Passport photo not attached
by: John

Question: I included the required passport photo but I forgot to staple it to the application. Will my passport not be processed?

Answer: Your application will still be processed as long as your photo does not get separated from the rest of your requirements. If it does get separated, you will be contacted with instructions on how and where to send a new one.
Mistake
by: Anonymous

Question: I accidentally put the hospital my parents were born at for place of birth instead of the city and state. Will this be rejected?

Answer: It will most likely not cause any issue but if it does, passport services will contact you with instructions on how and where to send an updated form.
Forgot to include renewal application forms
by: Anonymous

Question: I mailed my passport, new photo, and check but forgot to put the renewal application form in the envelope. Can I mail in that application for the next day with a note explaining?

Answer: Passport services usually contact applicants with missing documents with instructions on how to send them. In your case, however, they may have issues locating your mailing address since it's the application form that's missing. Even if you mail the form, they may not be able to easily match it with your photo, check, and old passport since they receive thousands of applications on a daily basis.

Please contact the National Passport Information Center at 1-877-487-2778 to find out what can be done.
Missing signature on renewal form
by: Anonymous

Question: My renewal application wasn’t signed. I overnighted my signature when I received the letter from the passport office notifying me. How long does it take to get my passport after they receive the missing signature? I paid for expedited service. Received letter on week 6, returned letter at beginning of week 7.

Answer: The State Department has recently clarified that processing times do not include mailing times. Expedited service may take up to 12 weeks -- 6 weeks processing and 6 weeks mailing time.

Processing of your passport should begin as soon as the updated form is received. Count 6 weeks from the receipt date and give a couple more for mailing and that is when you should expect your passport to arrive.
Forgot to include fee
by: Anonymous

Question: I forgot to include the processing fee. How long should it take to get it back to reprocess?

Answer: Once the incomplete application is received, passport services will contact you with instructions on how and where to send the cheque. Processing will then begin once it is received.

You may contact the NPIC at 1-877-487-2778 about possibly paying via credit card over the phone. Customer service representatives are available Mondays through Fridays 8:00 a.m. to 10:00 p.m. Eastern Time.
Expedited
by: Anonymous

Question: I forgot to write expedited on my package but sent it to the expedited service center and paid for the expedited service will this be a problem.

Thank you!

Answer: It should not be a problem.
Left off full name and birthdate on check
by: Anonymous

Question: Forgot to put the birthdate on the check. Check only has first and last name.

Answer: It will most likely be okay as long as the documents and check do not get separated.
Forgot to add Apartment next to my number.
by: Anonymous

Question: I forgot to add Appt for the information and just put the number for the apartment. Will that be an issue (#201 instead of Appt #201)?

Answer: It should be understandable to the courier of the address is for an apartment number.
Rejected passport photo
by: Anonymous

Question: I received an email saying my passport photo was rejected bc they were unable to see my hairline. I submitted an expedited application, but now only have only 2 weeks until my trip. I overnighted the new photo to the address on the letter, but am now very worried I will not receive my passport in time. Any help would be appreciated!

Answer: Processing of your application will proceed as soon as your photo is received. You may contact passport services at 1-877-487-2778 for more information.

Check Your Application Status
Forgot to write expedited
by: Anonymous

Question: I forgot to write "expedited" on the envelope for my passport renewal. I included a check with the extra $60 and sent it to the expedited address. Will it still be expedited?

Answer: Yes, your application should still be expedited.
Airpods!
by: Anonymous

Question: I took the photo at the post office and sent it in with my money order for my renewal. I realized later that I had one airpod in one ear and the photographer and myself did not notice it. The package has already shipped. Will they reject the photos?

Answer: There is a chance that the photo will be rejected. Please contact the NPIC at 1-877-487-2778 for more information.
Forgot to send my photo with passport renewal
by: Anonymous

Question: I just mailed off two passport renewal requests yesterday and realized I forgot to include the new photos. We need the passports by August and with the slow down in processing, I'm wondering if there's anything I can do to avoid doubling the processing time?

Answer: Once the applications are received, passport services will contact you with instructions on where to send the missing photos. There may be a slight delay in the processing but it should not double the processing time of 10 to 12 weeks.
Passport Photos
by: Anonymous

Question: I mailed my passport renewal form two days ago and I was told there’s a very high chance of it not being accepted because my hair was on my face. The USPS lady sent it anyway. Since I mailed it only two days ago, it hasn’t reached anywhere. Can I send new photos to the National Passport Processing Center and tell them to hold it and then send them to wherever my passport goes? Because If I wait for them to get it and then deny it, the process will start all over again and I need my passport soon.

Answer: The process does not work that way, unfortunately. You have to wait until you receive word from the processing center with instructions on how and where to send new photos if the ones you submitted are indeed insufficient.
Pay to the order of
by: Anonymous

Question: In the "pay to" section of the money order, I accidentally made it out to: "National Passport Processing Center" instead of US Department of State. Will my application be rejected? I paid $200.00 for expedited service because I need my passport asap. I got notice that my application was delivered successfully today, Fri., Apr. 9. Is there anything I can do while I wait?

Answer: The application will most likely be rejected because of the wrong payee on the money order. Please contact the NPIC at 1-877-487-2778 to find out if you can pay via credit card over the phone instead. Lines are busy and you may have to try several times before you can get through and speak to a representative.
Forgot
by: Anonymous

Question: I forgot to put the mail date on the front page of my passport application, will it be denied?

Answer: Most likely not. Passport services will contact you if there are problems with your application.
Wrong place of birth
by: AEB

Question: I sent in a renewal for my expired passport. When I received my first passport, my place of birth was incorrect. I was born in KC, Kansas and it had KC, Missouri. When I sent in my renewal, I didn't include my birth certificate. I'm worried now that I should have. If so, what do I do to correct my mistake.

Answer: There's no cause for worry at this point since the application is still on process. If you receive a passport with an error, you can have it corrected free of charge.
No Signature on form
by: Anonymous

Question: I forgot to include my signature on my passport renewal form. Can I submit a new form online so they can review it immediately instead of them sending everything back to me to start over? I am traveling soon and paid for expedited service. I am on hold with customer service, but there is a wait time of over 30 minutes.

Answer: Forms can only be completed online but you still need to print it out and send it by mail. You need to wait for specific instructions from passport services on how to proceed with your application.
Adding a passport card
by: Souky

Question: I paid for a passport book, but I'd like to purchase the passport card as well. How do I get a passport card without starting a new application?

Answer: You may contact passport services at 1-877-487-2778 to see if you can still add the passport card to your application.
height and weight
by: Anonymous

Question: I forgot to add my children's height and weight on the application forms. Is that going to delay their passport?

Answer: It should not. If it does cause an issue, you will be contacted with instructions on how to supply the missing information.
Date on application issued
by: Anonymous

Question: I forgot to put today’s date on my passport application.

Answer: It should not be an issue.
Forgot to attach the letter
by: Anonymous

Question: I sent the DS-3053 along with all required docs but forgot to attach the letter received from the passport agency, will I get denied?

Answer: Please contact passport services at 1-877-487-2778 regarding your concern.
Passport still in transit
by: Anonymous

Question: I mailed out, via USPS Priority Mail, my passport and renewal documents on January 3, 2021. It's now January 19 and my package is still "in transit, arriving late." This was going from Trenton, NJ to the Expedited PO Box in Philadelphia. Do I report my passport lost and reapply? Is Philadelphia passport office backed up? I'm not sure what to do and I travel in March. Thank you!

Answer: The Philadelphia Passport Agency is currently on Phase 1 of reopening. They should receive the application soon. You may contact USPS to followup on the delivery of the application to the processing center.
Forgot to send in old passport.
by: Anonymous

Question: I sent in my passport renewal application today and when I returned home I realized that I forgot to put my old passport in the envelope. Should I just complete a whole new application with the old passport or is it better to wait for passport services to contact me? Thank you.

Answer: It is best to wait to be contacted considering that you already sent a check.
Passport application
by: Anonymous

Question: I recently mailed my passport application, but I forgot to mail the passport photos with it and I'm worried on what to do. What will happen or can I mail them as soon as possible?

Answer: You will be contacted by passport services with instructions on how and where to send the missing photos.
I forgot to put my new picture in with my passport renewal
by: Anonymous

Question: I forgot to put my new passport photo in with my passport renewal. I just dropped it in the mail. What can I do to fix this?

Answer: Once the incomplete application is received, you will be contacted with instructions on how to send the photo in. Please call the NPIC at 1-877-487-2778 for more information.
Forgot to sign
by: Laura

Question: I mailed my husbands passport renewal but forgot to have him sign it. What can I do?

Answer: You need to wait for passport services to contact you with instructions on how to send a new application form. You may also call the NPIC at 1-877-487-2778 to find out if they have already received the application and give you instructions on how to correct the error.
Really worried
by: Anonymous

Question: Hello. A month ago my daughter's passport was printed incorrectly. They printed the wrong birth date. I sent Form DS-5504 with all required documents for correction but forget to put her height. Will this be an issue?

Answer: It should not be an issue.
Forgot to fill in occupation
by: Anonymous

Question: I forgot to put in my occupation in the application. I turned the application in at the local post office. I am currently unemployed so I was going to ask them what I should fill in as my occupation but I forgot to ask while I was waiting for an extended period of time in line. What should I do? Am I going to have to pay the whole fee again?

Answer: Your application should be okay without the occupation field filled out.
birthdate on check
by: Anonymous

Question: I forgot to put my birthday on my check. Will this be a problem?

Answer: It will only be an issue if the check gets separated from the application. Please contact the NPIC at 1-877-487-2778 for more information.
Was not 16 when passport was issued
by: Anonymous

Question: I am 22 and sent my passport to be renewed by mail today. I realized you had to be 16 at the time the old passport was issued to renew by mail. I think I was either 16 or maybe 15. I already mailed it. Will they mail it back to me if i was 15 at the time it was issued? I am traveling in February and am worried I was wrong by doing it by mail if i was 15 and won’t get my passport!!

Answer: If your passport was issued when you were 16, it would not yet be expired since it should be valid for 10 years. If it is already expired, it was most likely issued when you were 15 or younger.

Passport services will contact you by email or snail mail regarding the error with instructions on how to resolve the issue. You may also call the NPIC at 1-877-487-2778 to discuss the issue.
Birth date second page passport renewal form
by: Anonymous

Question: I forgot to fill in my birth date on the top right corner of page 2 of the passport renewal form. Will this be an issue and cause delays.

Answer: If you completed the birth date in the first page, it should not be a problem unless the pages get separated. The name/birth date fields are for labeling purposes.
Passport renewal
by: Anonymous

Question: I forgot to put my emergency contact's phone number on my passport renewal form, I only put the address. Will this be a problem?

Answer: It should not be an issue.
Forgot date
by: Anonymous

Question: I forgot to put the date I was married. Will this get my application rejected?

Answer: It depends on what application you submitted. If it was for a passport name change due to marriage, the date is crucial missing information. Should it be an issue, passport services will contact you with instructions on how to rectify it.
Birth Certificate
by: Anonymous

Question: I paid for expedited shipping but I forgot to send my birth certificate with my application, and I have not received the letter I was told I was going to receive, what do I do? I need my passport by next week.

Answer: Please call the NPIC at 1-877-487-2778. You can also go to the closest regional passport agency to followup on your application. Please bring proof of immediate international travel plus the missing requirement.

Set an Appointment
Forgot to fill in place of birth on renewal
by: Anonymous

Question: I just realized I forgot to add my place of birth on my passport book renewal application. Will the application be kicked back to me (even though I did everything else correctly)?

Answer: Passport services may simply refer to your old passport for the information. Or they may reject due to incomplete details. Should the latter be the case, they will contact you with instructions on how to correct the issue.
Forgot to choose Expedited
by: Anonymous

Question: I forgot to pay for expedited and I also forgot to write on the outside of my envelope that I needed it expedited. Can I do this retroactively? Please help!!

Answer: You may call the NPIC at 1-877-487-2778 to see if you can pay for expedited service via credit card over the phone.
Forgot to include passport card
by: Anonymous

Question: I sent renewal for passport and passport card but forgot to send the passport card. Got a letter with instructions on what to do. I will be sending my passport card tomorrow with priority shipping. I want to know if I will still be able to receive my passport book before my passport card without any delays.

Thank you.

Answer: The passport book and card will be sent in separate mailings. One may arrive before the other but there's no telling which one.
Forgot to add my old passport to renewal application
by: Anonymous

Question: What do I do if I forgot to include my old passport with my renewal application?

Answer: Passport services will contact you with instructions on how to correct the error. You may call them at 1-877-487-2778.
Do they need a reference # to find me?
by: Anonymous

Question: Can the office that issues the passports search my name, address, and birthday in order to find me in their system if they don't have my reference #?

Answer: They do not need your reference number.
I had to re-send my Birth Certificate
by: Anonymous

Question: The first birth certificate I sent with my application was not accepted and I was sent a letter letting me know along with instructions on sending a certified copy of my birth certificate to them.

Well I ordered the certified copy of my birth certificate and sent it along with a copy in the envelope they sent to me, but did not realize until after I mailed it that they wanted me to include that letter with the birth certificate. I immediately went back to the post office to try to add it but they were closed, so I sent the letter priority mail along with a note explaining what happened. Will they still accept my birth certificate now that it is correct & will it help that I sent the letter with a note explaining this? Thanks!

Answer: It should. You can contact passport services at 1-877-487-2778 or log on to http://uspsg.net/status/ to check the status of your application.
Passport
by: Anonymous

Question: Forgot to put in birth lines in with passport form. Any idea what to do now?

Answer: I am not sure what you mean by "birth lines". If there is an issue with your application, passport services will contact you with instructions on how to rectify it.
Forgot to sign application
by: Anonymous

Question: I forgot to sign my application. They sent me a new application to fill out and an envelope with an address where to send it back but my question is I do not have my passport information like the number and also would to have to send another picture?

Answer: Just write NA on the spaces that you do not have answers to. There is no need to send new photos.
Misspelling
by: Anonymous

Question: I wrote "son son-in-law " instead of just "son-in-law" concerning my emergency contact person relationship. The post office official said to just leave it as is. Will this be a problem, resulting in a delay?

Answer: It should not be an issue.
Expedited
by: Anonymous

Question: I sent in my paperwork today. I paid for it to get expedited but forgot to write it on the front of the envelope. We leave July 24th. What should I do?

Answer: It should be okay since the check includes the payment for expedited service. If you want to cover all bases, you may call customer service to inform them of your request.
Passport Fees on Money Order
by: Anonymous

Question: I accidentally got the wrong amount put on my money order and had to get a second one with the remaining amount. Will they accept this as long as the two money orders equal to the correct amount owed for my passport renewal?

Answer: Please call 1-877-487-2778 to speak to a customer service representative regarding your concern.
Name change
by: Anonymous

Question: I forgot to include my marriage certificate for my name change. What do I do now?

Answer: You will be contacted by passport services on how you can send the missing requirement. You may also call 1-877-487-2778 to speak to a customer service representative.
Stressful situation
by: Anonymous

Question: I filled out my application for myself and husband and two minor children. I just realized I may have forgotten to write down my husbands SSN. How can I fix this? Please help!!!

Answer: If the mistake is spotted, you will be contacted by passport services with instructions on how to correct it. Please call customer service at 1-877-487-2778 for more information.
Forgot to sign
by: Anonymous

Question: I sent my application and forgot to sign it, they sent it back to me. Should I sign it and send it again? What about the money order ? Should I go and get it again?

Answer: Please call customer service at 1-877-487-2778 for specific instructions.
Forgot to put height on card application
by: Will

Question: I forgot to include my height on my passport card application this morning, it’s 11 now and I just remembered. What should I do?

Answer: Please call customer service at 1-877-487-2778 regarding the issue.
Height
by: Anonymous

Question: I forgot to add my newborn's height on his passport application? Will this be an issue?

Answer: It might not be since the applicant is a newborn.
Oversight error
by: Anonymous

Question: I forgot to fill in my weight. Will that be an issue in getting my passport renewed?

Answer: It should not. If questions arise, you will be contacted by passport services.

You may check the status of your application here: http://uspsg.net/status/
Forgot Date of Birth on Money Order
by: Anonymous

Question: I forgot to put my date of birth on my money order for my renewal. Will this cause a problem?

Answer: It should not be an issue.
Passport
by: Anonymous

Question: I just realized that I forgot to include my old passport in my renewal documents. What do I do?

Answer: With incomplete requirements, your application will be placed on hold and you will be notified of the issue. You will be given instructions on how and where to send the missing requirement. Please call customer service at 1-877-487-2778 for more information.
Address Issue
by: Anonymous

Question: I forgot to put my apartment number on the mailing address portion of the application. Will it still be sent out? Will they notify me if it returns back to sender?

Answer: Please call customer service to see how you can have the error corrected before your passport is mailed out. The toll-free number is 1-877-487-2778.
Didn’t send enough money
by: Anonymous

Question: I sent in my renewal for my passport and checked the box for my card too. I mailed enough for the passport but not the card. Will it get rejected?

Answer: Processing will not continue until the correct payment is sent. Please call customer service at 1-877-487-2778 for instructions on how to pay for the card.
Forgot to send money for renewal
by: Anonymous

Question: What happens if you forget to send money order for passport renewal?

Answer: Your application will not be processed. Passport services will contact you with instructions on how to rectify the problem. You may also call them at 1-877-487-2778.
Passport
by: Stephanie

Question: I checked the status of my passport and it says final processing stage. Passport will be mail 03/05. But I forgot to put who I'm sending the money for on the money order.. Would this cause any problem?

Answer: Since the application was processed, it is safe to assume that there is no issue.
Passport
by: Stephanie

Question: I forgot to write who i'm sending the money order for. Is it gonna be a problem? I am worried and I need my passport ASAP.

Answer: The money order must be made payable to the "U.S. Department of State". The application will not be processed because the payment is invalid. Please contact passport services at 1-877-487-2778 to find out how you can correct the error.
I forgot to sign the application
by: Anonymous

Question: I just realized I sent in the renewal and I forgot to sign it. Can I send another application that’s signed?

Answer: You need to contact passport services to find out how you can send the application. The number to call is 1-877-487-2778.
I forgot to put prior names
by: Anonymous

Question: I was looking over the application tonight after I submitted mine this morning. I then noticed line 9... prior names. I don’t remember seeing this or filling it out so I’m pretty sure I didn’t. I think the agent may have taken it before I finished filling that page out(I filled out that page in the car but did not finish).

If I didn’t fill it out, will they still be able to give me a passport? I know for a fact I did put my current husbands name and our date of marriage. I also put my month and year of my prior divorce. Will that be enough for them or will it get rejected because I forgot to fill it out?

Answer: It should not be an issue. Should questions arise, passport services will contact you.
Forgot Date
by: Anonymous

Question: I put the mailed date on the first page, but I forgot to put the date with my signature. Will this affect my application?

Answer: It should not. If an issue arises, you will be notified by passport services.
Forgot to put height and eye color what to do
by: Anonymous

Question: I forgot to put my eye color and height. What do I have to do?

Answer: Please call customer service at 1-877-487-2778 regarding your concern.
Forgot to label Expedited'
by: Jonathan

Question: I submitted my passport renewal application with expedite and overnight shipping fees but did not write "Expedited" on the envelope. I am traveling February 2, will this be an issue?

Answer: It should not be an issue as long as you mailed it to the appropriate processing center.
Forgot to include the second page of the application.
by: Alexander

Question: I send the passport renewal without the second page. I found it in my backpack when I got back home. What should I do?
Thanks.

Answer: Please call customer service at 1-877-487-2778.
Forgot to sign expedited renewal
by: Anonymous

Question: I paid for the expedited service and 1-2 day shipping back for my passport renewal. I also overnighted the application, but I think I might have forgotten to sign my form. I'm on a tight schedule and will need my passport within 3 weeks. I'm really concerned I won't make my trip.

Answer: You will be contacted if there is an issue with your application form. If you want to follow-up, please call customer service at 1-877-487-2778.
Forgot check
by: AnonymouKIMs

Question: I sent in my passport application, birth certificate, 2x2 photo, and my old passport, but forgot my check. What do I do now?

Answer: Please call customer service at 1-877-487-2778 for advice on the best way to send payment.
I forgot answer a question.
by: Anonymous

Question: I forgot to answer a question.
Is about my occupation I didn’t answer. Can this be an issue?

Answer: It should not be an issue.
Forgot the copy
by: Angie

Question: I sent the original birth certificate but forgot to put a copy of the birth certificate what happens? Please help!!!

Answer: You application will still be processed. Please contact customer service at 1-877-487-2778 for more information.
Forgot marriage license
by: Anonymous

Question: I failed to include my marriage license for my name change on my passport and instead sent in a copy. Will it be rejected?

Answer: The application will not be rejected but you will be asked to send the original copy of your marriage certificate. There is no need to send your marriage license. Please call customer service at 1-877-487-2778 for more information.
Oops
by: Anonymous

Question: I had forgot to put my hair color down on the application. Will it be returned? My trip is in August and I can't afford for it to be denied!

Thanks!

Answer: It may not be an issue. If it is, you will be contacted by passport services. You may also contact them at 1-877-487-2778.
Forgot to pay shipping
by: Anonymous

Question: I forgot to send in enough money to cover 2 day shipping but requested it on the form. Should I call someone?

Answer: It should not be an issue. You may track the status of your application here: http://uspsg.net/status/
I forgot to include some information
by: Anonymous

Question: Hello. I forgot to write down my 2-year-old child's height and weight in the new passport application form. Will my application be denied? I'm leaving to El Salvador soon, I hope there will be no delays.

Answer: If there is an issue with the application, you will be notified. You may check the status of the application here: http://uspsg.net/status/
Forgot to fill out social security number
by: Anonymous

Question: Hello, i forgot to fill out my social security number on my application. Is there a way I can mail in another form or call someone? Thanks.

Answer: You may call customer service at 1-877-487-2778.
Wrong answer
by: Anonymous

Question: I put my weight in my height question is going to affect my application.

Answer: No, it will not.
Forgot to sign check
by: Anonymous

Question: Hi, I forgot to sign the check when I mailed out my application. Will the representative call me to get the payment by phone or would I have to re-apply? If I have to re-apply, when will my other application be returned to me since it has my old passport that’s needed?

Answer: Please call customer service at 1-877-487-2778 to see about paying the fees over the phone.
Application Returned
by: Anonymous

Question: I sent my application by mail but forgot to sign it and it was returned, can I sign and resend that same application along with the same payment and picture?

Answer: Please fill out another form.
Fees
by: Stan

Question: I sent too much money for renewal by mail. I sent $185.89. Will my application be rejected?

Answer: Your application will not be rejected. The amount you paid is actually the total for the following fees:

Application fee: $110
Expedite fee: $60
Overnight delivery: $15.89
Forgot signature
by: Anonymous

Question: I forgot to sign the document for renewal. Can I send a separate document I signed and will the two get together in Philadelphia?

Answer: You may have to wait for passport services to contact you with instructions on how to send your signed form. Please call 1-877-487-2778 for further advice.
Forgot return postage
by: Anonymous

Question: I am renewing my passport. I forgot to include postage for returning my passport booklets. What happens now?

Answer: There's no need to worry. Return postage is already covered by the application fee. Your passport will be send via Priority Mail once the process is completed.
Expired passport
by: Anonymous

Question: What will happen if i forgot to send expired passport with renewal app and expedited payment fees?

Answer: Passport services will contact you with instructions on how to resolve the issue. Please call customer service at 1-877-487-2778 for more information.
Forget to enter values in height, hair color and eye color in
by: Jason

Question: I forgot to enter values in #12 (height), #13(hair color) and #14( eye color) of of form DS-82 passport renewal application. I sent a money order of $200 for renewal book, card and expedited service. Will I lose all of my fee and the application denied. Can I correct it online, if yes please, let me know how.

Answer: Please call customer service at 1-877-487-2778 regarding the issue.
Forgot something
by: Steve

Question: What happens if I forget to put the date on the application.

Answer: Forgetting the date will not affect your application. You may check the status of your application via the National Passport Information Center. Please note that it takes a several business days for your application to be entered into the system.
Forgot to include my passport in renewal
by: Joe J

Question: Hello, I did not include my passport in my renewal application. I mailed it as an expedited request.

Will they cash my check or should I mail in a whole new application with the passport?

Answer: Please call 1-877-487-2778 to speak with a customer service representative.
forgot the picture
by: Dave

Question: I thought I mailed in everything to renew my passport, however, I just saw that I left the photo on the counter! Can it be mailed in separately?

Answer: Please call the National Passport Information Center at 1-877-487-2778 for instructions.

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