What Does a Passport Application Acceptance Agent Do?

American citizens who apply for a new passport at a
passport application acceptance facility
will submit the completed form and supporting documents to an
authorized agent. The agent has a specific role and set of tasks to
complete in order to correctly execute the application process.
There are literally thousands of locations
where citizens of the United States can apply for passports.
Unfortunately, not all the agents at these locations are properly
prepared for the task. Recently, we received a report of an agent who
forgot to sign an applicant's form. This delayed the process by several
weeks.
Understanding the responsibilities of the passport application
acceptance agent will enable you to verify that the process is
completed correctly and, thereby, avoid delays.
The principal task of the acceptance agent is to execute the
passport application and to ensure that the application form and
supporting documents are correctly submitted and enclosed in the
envelope.
The agent will verify that the photo you submit is your true likeness and that it meets
all the passport photo requirements. Then, the document you submit as
evidence of U.S. citizenship will be screened to ensure that you have provided an acceptable document.
Next, the agent will record the
identification document you present on the application and review the form to make sure you have provided all the required information.
After collecting the passport fees, the agent will administer an
oath and witness your signature on the form. If you sign the
application prior to arriving at the acceptance facility, you will be
required to fill in a new form.
The agent then signs the application and affixes the passport
office's authorized seal or stamp on it. Finally, the agent ensures
that the sealed envelope is mailed to the proper address unless you
request to have it hand delivered.
In order for the agent to return the sealed envelope to you,
evidence of imminent travel within 14 days or within 30 days if a visa
is required must be presented. The objective is to obtain the executed
application so that is can be
submitted for expedited passport service at a regional agency by a third party.
If you
need to obtain a passport quickly
but are unable to visit a regional agency, you can authorize someone to
submit the application for you. This can be a friend, family member,
travel agent, congressional representative,
expedited passport courier service or any other designated individual.
Besides the sealed envelope, the individual will need a signed
authorization letter. A copy of the authorization letter must be taken
with you to the passport office and presented to the application
acceptance agent to be included in the sealed envelope.
Once the agent has returned the envelope, you can send it to
the third party that will be submitting the application on your behalf.
Now that you know what a passport application acceptance agent
does, you are better prepared to
apply for a new passport and avoid
possible problems when submitting the application form. Some acceptance facilities
accept walk-ins but most require you
schedule an appointment.
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