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What to do if I still don't have my passport and I travel in 7 days

Question: I sent in all of my information for a standard renewal in Oregon, have 5 weeks until I travel, and forgot to write 'expedite' on the envelope. As such it is not being routed through "expedited."


I am concerned that I won't get it in time for travel. What can I do at this point? What happens if it gets to 1 week out and I still don't have it? Can I go to the agency in Seattle and get one the same day?

Thanks!

Application: Passport applications are only expedited if you request the service and pay the additional $60 fee.

Your passport still may arrive in time for your trip. You can click the link below to check the status of your application.

Check Passport Application Status

If your passport application has been processed, then you can visit the Seattle Passport Agency and explain the situation to them. The State Department requests that applicants make an appointment by calling 1-877-487-2778.

If you are unable to connect to the automated appointment system or there is no open date before your departure, then you might try appearing at the agency without an appointment. Since you will not have an appointment confirmation number, you need to present your Social Security card. For more information, click the link below.

Seattle Passport Agency

Comments for What to do if I still don't have my passport and I travel in 7 days

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Panicking
by: Anonymous

Question: Hello, applied July 26th for expedited services and reviewed a call September 3rd about my birth certificate. I needed to send a new one so I did that. Over-nighted it via USPS. I have a tracking number and all, it was signed for and still no phone call or anything. My trip is in 7 days. What do I do? Help.

Answer: Passport services will not call you about your application. You need to call them for updates or check the status here: http://uspsg.net/status/.

You can also go to the closest regional passport agency to followup on your application. Bring proof of immediate international travel.

Expedited
by: Anonymous

Question: Hi, I have applied for an expedited passport on July 17 and it still says processing. I am traveling in one week. What is the best way to contact the U.S. passport services to get it before I travel on the 16th? Thank you.

Answer: You may contact passport services at 1-877-487-2778. You can also go to the closest regional passport agency to followup on your application. Please bring proof of immediate international travel.

10 weeks and still no passport
by: Anonymous

Question: I applied for my son's passport 10 full weeks ago and no one can tell me why it’s still being processed. We fly out in 2 weeks. He is 1 year old. His father gave full consent, they have all the documents, now I’m being told I have to make an appointment at the NYC passport processing agency and pay all the fees again plus the cost to expedite it. Sounds like they are trying to get over on a parents. Knowing we will pay the extra money because we will not leave the country without our child. Calling in is useless because they don’t know anything all the can say is call back and check in tomorrow and that it’s still being processed. How can someone apply 10 weeks in advance and have this issue? It’s now 7/11 and I applied in 4/27 they received it 5/1. This is insane!!!! Now I have to pay the full cost of the passport and the expedition fee and if I don’t I will lose out on the $800 plane ticket I purchased. So cruel!!

Answer: Due to the season and the volume of applications, standard service now takes 6 to 8 weeks. This is just an approximation and may take longer than 8 weeks which is what could have happened to your application.

You may go to the NY regional agency to followup on the application. You do not have to pay the application fees anymore, just the expedite fee.

Have not received my passport
by: Anonymous

Question: My passport application was received on 5/2. I called last Thursday to expedite it and agreed to pay the additional $60.
In the system it still shows as routine service in process. I'm supposed to fly out next Thursday 6/6. I have called several times and I'm not getting any help other than what I can see online on my own. Can I go to a passport agency or since I mailed out all my documents there's nothing I can do?

Answer: Please understand that it takes time for the system to reflect the updates you made with your application. It does not mean the application is not being processed as you requested. Still, you may go to a passport agency to followup in person.

Passport still in Processing Status
by: Anonymous

Question: I applied for passport renewal 16 days ago and requested expedited. Still hasn't been received. I just keep being told it's processing. No one returns my calls and I leave in 2 days. Is there anything I can do?

Answer: If the status is already processing, the application has already been received. Expedited service takes 2 to 3 weeks to complete so it is still well within the processing time that you paid for.

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