Section 10 on DS-11
by John
(Charleston, S.C., USA)
Question: The question I have is with regard to both my parents being deceased. Can I put in they're deceased plus I do not have the information required? Thank you.
Answer: It is very important that you complete the passport application form as thoroughly as possible. If they truly can not locate the requested information, then take your best guess and put questions marks (handwritten if using an automated form) after them (such as: Boston, MA? Apr 15, 1930?). The missing and/or inaccurate information can cause a delay, but usually doesn't as long as the question marks are there.
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Expedited service takes from 5 to 7 weeks exluding mailing times on the front and back end. Mailing delays may be significant so requesting 1-2-day mailing may greatly help.
Regional passport agencies are offering extremely limited in-person services if you need to travel internationally in the next 72 hours. Those with qualified life-or-death emergencies are prioritized.
Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (parent, legal guardian, child, spouse, sibling, and grandparent) that require you to travel outside the United States within 72 hours (3 business days).
If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment:
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