Important Due to Covid-19, processing times for passports are taking longer than normal for both standard and expedited services.

Expedited Release from Passport Denial Program

by Kelly
(Portland Oregon )

Question I applied for an expedited passport and was denied due to child support arrears. I am current and up to date on all child support payments.

How long will it take for the child support division to report to the HSS division to remove me from the list? Can this be accomplished in less then two weeks to catch my flight for May 1st? Is it something that can be rushed with phone calls and faxes or will it all get delayed in the mess and make me not get my passport in time?

Answer: You can call OCSE at (202)401-9373. They will refer you to the certifying state.

An obligor will usually be eligible to receive his/her passport approximately two to seven working days after OCSE receives notification from the state of their withdrawal from the program. This is the average time it takes an individual to clear the system; some cases may take longer.

Once the obligor is eligible to receive the passport, he/she may contact the National Passport Information Center (1-877-487-2778) and provide the customer service agent (CSA) with the clearance date. The CSA will contact the appropriate Passport Agency to notify them of the clearance. The Passport Agency will mail the passport to the obligor within two to five business days.

If desired, the obligor can arrange with the CSA to pay an additional fee to expedite the process. For further information on how to speed the processing of your passport, visit the following website:

Expedited Passport Services

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Expedite passport after obtaining new birth certificate
by: Anonymous

Question: Can you explain the process to expedite passport after getting new birth certificate. Sorry. Didn't know how/where to post a question.

Answer: You can apply for expedited service when you submit your application for a new passport at an acceptance facility.

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UPDATE: Mailing delays and high demand are impacting passport processing. The Department of State's processing times begin when applications are received at a passport agency or center and not when you mail them or apply at a local acceptance facility. Standard service may take between 8 and 11 weeks. This timeframe does not include delivery time. Mailing times vary across the country.

Expedited service takes from 5 to 7 weeks excluding mailing times on the front and back end. Current mailing delays are significant. Requesting 1-2-day mailing service is recommended.

Regional passport agencies are offering two types of appointments: Life-of-Death Emergency Service and Urgent Travel Service.

Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (parent, legal guardian, child, spouse, sibling, and grandparent) that require you to travel outside the United States within 3 business days.

If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment:

Mondays through Fridays 8 A.M. to 8 P.M. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000.

For Urgent Travel Service, you need to call 14 days before your scheduled international travel or 28 days if you also need to secure a foreign visa.

If you need to travel urgently for reasons other than a life-or-death emergency, please call the NPIC at 1-877-487-2778 Mondays through Fridays 8 A.M. to 10 P.M. ET.

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