Important Due to Covid-19, processing times for passports are taking longer than normal for both standard and expedited services.

What do I do with a damaged passport?

by joanne

Question: My passport went in the washer and was damaged. What do I do with it?

Answer: Significantly damaged passports can neither be used for international travel nor are they eligible for renewal by mail. To replace the damaged passport you must appear at an application acceptance facility in order to apply for a new passport.

The State Department website states that water damage MAY constitute “damage” requiring use of Form DS-11. If the the book cover or the page displaying your personal data and photo have been damaged, you will definitely need to replace it.

If you have no plans to replace the passport, then you can either keep it as a memento or mail it to passport services where it will be invalidated.

Return to Passport Replacement FAQ.

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Top 5 Questions About Expedited Passport Couriers


High demand and mailing delays are impacting how long it takes to get a passport.

  • Standard service is currently taking between 10 and 13 weeks.
  • Expedited service is currently taking between 7 to 9 weeks.

NOTE: Processing times begin when applications are received at a passport agency or center. Requesting 1-2-day mailing service is recommended.

Need to get a passport faster?

More Passport & Travel Information

Getting a Passport Expedited at a Post Office
Requesting express service at post offices and other facilities that accept application forms from U.S. citizens.

Applying at a Regional Passport Agency
Where processing centers are located. How to schedule an appointment. What documents to take with you.

Using a Registered Courier Service
How to pick a legitimate courier service company to assist in getting your passport quickly.

Routine vs. Expedited Passport Service: How to Choose
Guide to help you decide if standard or fast track processing is the best option for your situation.

How to Renew a U.S. Passport Fast
Learn to expedite passport renewals as quickly as the same day. Where and how to renew passport in a hurry.

Expedite Your Passport Now!