Washed my husband's passport
by Barbara
(Austin, TX 78756)
Question: I washed my husband's passport, and it is all crinkled. It has not expired. What is the replacement process? Is it OK to use for a trip we have scheduled for July if the replacement is not received by that time?
Answer: Damaged passports cannot be used for travel nor can they be submitted in order to replace a passport. Your husband needs to apply for a new passport using Form DS-11. This requires that he appear before an authorized passport agent to take an oath and sign the form.
Routine processing takes 4-6 weeks. You can request expedited service to get the passport in 2-3 weeks. If you need to passport sooner, you have two options.
One, you can schedule an appointment at one of the regional agencies in Texas. There is one in Dallas and another in Houston. For more details click the appropriate link below.
Dallas Passport Agency
Houston Passport Agency
If you need the passport fast but are unable to travel to one of the agencies, you can authorize a professional passport expediter to submit the application for you. To get your husband's passport as quickly as the same day, click the link below.
Get Passport Fast
Return to Passport Replacement FAQ.
Click for fast expedited courier service
Top 5 Questions About Expedited Passport Couriers
2. What exactly does a passport expediter do?
3. Are passport expediting services legitimate?
4. How can I identify a reliable passport expeditor?
5. Is expedited passport service worth it? Read them in order or click the question you most want answered.
Expedited service takes from 4 to 6 weeks exluding mailing times on the front and back end. Mailing delays may be significant so requesting 1-2-day mailing may greatly help.
Regional passport agencies are offering two types of appointments: Life-of-Death Emergency Service and Urgent Travel Service.
Life-or-death emergencies are serious illnesses, injuries, or deaths in your immediate family (parent, legal guardian, child, spouse, sibling, and grandparent) that require you to travel outside the United States within 3 business days.
If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment:
Mondays through Fridays 8 A.M. to 8 P.M. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000.
For Urgent Travel Service, you need to call 14 days before your scheduled international travel or 28 days if you also need to secure a foreign visa.
If you need to travel urgently for reasons other than a life-or-death emergency, please call the NPIC at 1-877-487-2778 Mondays through Fridays 8 A.M. to 10 P.M. ET.
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