Important Due to Covid-19, processing times for passports may take up to 18 weeks for routine service and 12 weeks for expedited processing.

Comments for How do I get my passport number on line?

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Passport number
by: Anonymous

Question: I need to know my passport number the same day I issued it. Is that even possible?

Answer: No, it is not. You will know your new passport number when you receive the actual passport.

by: lisa m sheppard

Question: I need this for e-quip investigation for work.

Answer: The passport number is printed on the passport's data page. You cannot find the information online. You need to request for a passport record in order to obtain the information.

Need passport number
by: Pradeep singh Panwar

Question: I need passport number.

Answer: You can find the passport number on the passport's data page. If you are not in possession of the passport, you may file a request for passport record.

You may call passport services at 1-877-487-2778 for more information.

Passport details

Question: I want to know my passport details.

Answer: You need to file a request for passport record. Please contact the NPIC at 1-877-487-2778 for more information.

I can’t get A passport customer service on the line
by: Anonymous

Question: I have been trying for weeks to press the agency so I can set an appointment. I travel to Mexico in less than seven days but my passport is still in process. There are no available appointments online that I can set up, it says I should contact them but when the numbers manage to go through, it hangs up. How can I reach them and I have emailed countless times too.

Answer: Passport services can only be reached by phone and email. The NPIC call center is receiving a large volume of calls and cannot accommodate each one. They have, in fact, extended their operating hours to 10 PM to attend to more calls.

Fake passport?
by: Bryan T

Question: I suspect I have stumbled across a fraudulent passport. Name Susan Sean. DOB 20/April/1985. Passport number. 0396778473 Sex, female

Answer: Hi, Bryan. Please mail the passport in a sturdy envelope to the following address:

ATTN: Clasp
US Department of State
44132 Mercure Circle
P.O. Box 1227
Sterling, VA 20166-1227

Report passport lost or just apply for a new passport
by: Toats

Question: So long story short, the last time I saw my passport was in 2011 and I know it expired in 2015. Should I report it lost and get a new one or just apply for a new one?

Answer: There is no need to report the loss of an expired passport. You may proceed to submitting a new passport application.

How do I get my passport number before receiving the physical passport?
by: Nyxx Noir

Question: I need the document number off of my passport in order to fill document to Canada.

Answer: You will have to wait until the passport arrives to have the information.

Destroyed Passport gone forever
by: Glenn

Question: Had a passport in 2000-2001, unfortunately in 2004 it was destroyed completely in a vehicle fire during a move. It was not stolen or technically lost, it was destroyed or mutilated but not in hand. my contractor is sending me to run a job in the Bahamas in July/ August pending virus shutdowns. Apply for a new one completely? I have no record of the passport number.

Answer: You need to submit a new passport application. You will not need your old passport number.

Misplaced passport
by: Oscar

Question: Hello, I have read all your comments but can not find my answer.
I have a passport that was issued in 2005 so it expired in 2015, however it already has the two holes in it. I might have renewed it already but can not find a newer one. I did have to have more pages inserted in the Philippines at the embassy. Would the two holes be that?

Answer: Holes will not be punched when adding pages -- a service which is no longer available, btw. The best way to get a new passport is not submit a new application.

Need passport number
by: Anonymous

Question: Passport was stolen. I am replacing it, but I need the passport number for a form for an international trip. They are asking for the number by Friday. Is there a way I could get the number from an agent?

Answer: In order to get the information you need, you have to request for a passport record which takes a long time to process. An agent will not be able to provide you with your passport number over the phone.

Lost passport
by: Proceso Balaba

Question: What could I do if my passport is lost but it is already expired since 2015. My problem is that I have forgotten my passport number. Can I leave this part blank when filling up the form online?

Answer: Yes, you may leave it blank. In the part where is asks if you still have your passport book, please answer, No it was lost then answer No where it asks if you have reported it as lost. Further down, indicate that your passport was issued more that 15 years ago.

This should direct you to Form DS-11. You must submit this form in person with the rest of the requirements for a new passport.

Passport number
by: Anonymous

Question: Hi there, how do I know what letter is in my passport number if my passport only has numbers and does not go through when requested in money service agencies?

Answer: Please call passport services at 1-877-487-2778.

Need Passport number to fill out USNA forms
by: Anonymous

Question: Son was just accepted to the US Naval Academy and is filling out paperwork for his security clearance. They are asking for his passport number. It is actually expired and his dad lost it but they want all passport numbers, even lost ones. How would we get this number quickly?

Answer: Your son needs to request for passport records. Please call customer service at 1-877-487-2778 for more information.

Number listed won't give Passport No.
by: Anonymous

Question: I just called that number and they told me that they were not allowed to give you the number over the phone.

Answer: Customer service will be unable to provide such sensitive information over the phone. What you can do is inquire or follow-up on the status of your passport.

Find passport number
by: Anonymou

Question: I need my passport number immediately. How can I know my passport number? My new passport hasn’t arrived yet.

Answer: Please call customer service at 1-877-487-2778.

by: Autum

Question: To fill out form for a lost passport, you need to number. It's lost and I don't have the number. What do I do?

Answer: Please leave that space blank and just provide as much other pertinent information as you can.

Identity Theft Monitoring services
by: Anonymous

Question: Do identity theft monitoring services such as Lifelock, and others, monitor U.S. Passports?

Can anyone suggest an identify theft monitoring service that DOES monitor U.S. Passport use?

Answer: Please contact the National Passport Information Center for information. The number to call is 1-877-487-2778.

Name on passport
by: Jeneissy

Question: I can’t find my passport. I know I need to renew it though but I can’t remember which last name it’s under. I became a naturalized citizen under my maiden name but then got married and I don’t remember if I changed it. How can I find out under which name it is. I need to apply to renew it.

Answer: Since your passport is missing, you cannot apply for a renewal. If it is still valid, you need to report the loss of your passport by calling 1-877-487-2778 and submitting Form DS-64 with your application for a new passport.

You do not need to find out which name you used in your previous passport. Your new passport will be issued in the name that you entered in the application as long as it is supported by either your evidence of U.S. citizenship or proof of identity.

by: Anonymous

Question: Is the passport number a permanent number, or does it change every time it is renewed?

Answer: A new number is issued with every new or renewed passport.

Passport number
by: Anonymous

Question: My passport was accidentally destroyed when I received it. I have the old number, the Global Entry number, the passport card number but not the passport book number. So I can't report the passport lost because I don't know the number. Makes sense?

Answer: You may still report the passport as lost. Just leave the space provided for the passport number blank.

Appointment does not exist
by: Khriztel

Question: I just want to ask how can I fix my passport schedule because my appointment does not exist. I just want to know if it can be fixed
or not. Please I need some answers because my schedule is close to July 4. I hope there's someone willing to help me. Thank you.

Answer: You may call 1-877-487-2778 to speak to a customer service representative.

If you are applying at a regional passport agency, you may walk-in without an appointment. Please make sure you arrive before the agency opens and that all your documents are complete to avoid delays or getting turned away. You also need to present proof of international travel in two weeks (4 weeks if you need a visa) in order to be entertained.

Passport Tracking
by: Anonymous

Question: How can I track my passport and when it will arrive? It asks for my passport number so that I can track it but I don't have a passport number if I am waiting for it to arrive.

Anwer: You can check the status of your passport application here. Routine service takes approximately 4-6 weeks. It can take longer if there are errors on your application, you submitted unacceptable documents and/or photo or Passport Services determines you need to submit more documents to prove your citizenship and/or identity.

New Passport Card
by: Donna B. Perry

Question: I want to know how I can get another Passport card. Me and my husband separated and he got my card. I need to know what to do. Or cancel my old one and get a new one with a new number on it.

Anwer: The only way to obtain a new passport card if you were already issued one that is still valid is to report the previously-issued card as lost. You can do this by calling 1-877-487-2778. Then, you need to appear at an appliction acceptance facility in order to apply for a new passport card.

Lost Passport Numbers
by: Anonymous

Comment: Doesn't make any sense to be asked abou the numbers when the passport is lost. People usually do not memorize these numbers.

Response: You are correct is stating that most people do not memorize their passport numbers. They are not expected to. Passport holders are encouraged, however, to make a couple of copies of their passport and place in safe locations.

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