Important Due to Covid-19, processing times for passports are taking longer than normal for both standard and expedited services.

Getting a new passport to replace a lost one

by Tim
(Windsor Locks, CT)

Question: I have an appointment at the Connecticut Passport agency to obtain a new passport. I am replacing a lost passport issued two years ago. It was never used and was inadvertently thrown away at my house. Do I need to bring something to the appointment? I don't have any information on the old one.

Answer: Since you cannot present your most recent passport, you will have to apply for a new one using Form DS-11. This also requires you to submit the following documents:

* evidence of U.S. citizenship (e.g., certified birth certificate)
* proof of identity (e.g., valid driver's license)
* photocopy of identity document
* one passport photo

Note, you can complete the application form before arriving for your appointment but should wait to sign it until requested to do so by the passport agent.

You also need to take your Social Security card and appointment confirmation number.

You are encouraged to report the lost passport by calling 1-877-487-2778 or completing form DS-64.

To expedite the passport application at the regional agency, you will be required to pay the appropriate fees. For a list of current fees, click the link below.

U.S. Passport Fees

For complete instructions and a link to download the form, click the link below.

How to Get a New Passport

Return to Passport Replacement FAQ.

Click for fast expedited courier service

Top 5 Questions About Expedited Passport Couriers


High demand and mailing delays are impacting how long it takes to get a passport.

  • Standard service is currently taking between 10 and 13 weeks.
  • Expedited service is currently taking between 7 to 9 weeks.

NOTE: Processing times begin when applications are received at a passport agency or center. Requesting 1-2-day mailing service is recommended.

Need to get a passport faster?

More Passport & Travel Information

Getting a Passport Expedited at a Post Office
Requesting express service at post offices and other facilities that accept application forms from U.S. citizens.

Applying at a Regional Passport Agency
Where processing centers are located. How to schedule an appointment. What documents to take with you.

Using a Registered Courier Service
How to pick a legitimate courier service company to assist in getting your passport quickly.

Routine vs. Expedited Passport Service: How to Choose
Guide to help you decide if standard or fast track processing is the best option for your situation.

How to Renew a U.S. Passport Fast
Learn to expedite passport renewals as quickly as the same day. Where and how to renew passport in a hurry.

Expedite Your Passport Now!