I forgot the money with my renewal application!

by Lynne
(Tucson, AZ USA)

Question: I sent in the app for my passport renewal with the old one, the pics etc and forgot to put the check in! It was sent to the National Passport Processing Center in Philadelphia.

They rec'd it on the 8th of June...I had it tracked but there is no phone number. I emailed the Passport Bureau in WA but no response. Do I just wait and see what happens...?

Answer: Renewal DS-82 applications that are submitted with either no fee or incorrect fees are returned to the applicant without processing and should be resubmitted. If you can pay with a credit card, call the National Passport Information Center at 1-87-487-2778 to see if you can resolve the issue over the phone.

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